Your Extended Team, Seamless Integration, Exceptional Service
Remote Openers Australia PTY LTD is a leading supplier of garage door openers, spare parts, and accessories in Australia. With a wide range of products from top brands such as ATA, Merlin, and B&D, we cater to both residential and commercial clients. Our team of experts has years of experience in the industry, ensuring that you receive the best advice and support when choosing the right garage door opener for your needs.
Our Services
At Remote Openers Australia PTY LTD, we understand the importance of convenience, security, and reliability when it comes to garage door openers. That's why we offer a comprehensive range of services to ensure that our clients receive the best possible solution for their garage door needs. Our services include:
- Supplying high-quality garage door openers and spare parts from leading brands
- Providing expert advice and support to help clients choose the right product for their needs
- Offering competitive pricing and promotions to ensure that our clients receive the best value for their money
- Maintaining a user-friendly online platform for easy ordering and tracking of products
- Providing comprehensive product information, including manuals and instructions, to ensure safe and proper installation and use of our products
Our Commitment
At Remote Openers Australia PTY LTD, we are committed to providing our clients with the best possible experience. We believe in building long-term relationships with our clients, and we strive to achieve this by offering exceptional customer service, competitive pricing, and high-quality products. Our team is dedicated to ensuring that our clients receive the right solution for their garage door needs, and we are always available to provide support and advice whenever needed.
Our Values
At Remote Openers Australia PTY LTD, we value:
- Customer satisfaction: We strive to provide our clients with the best possible experience, ensuring that they are completely satisfied with our products and services.
- Quality: We only supply high-quality garage door openers and spare parts from leading brands, ensuring that our clients receive the best possible solution for their needs.
- Reliability: We believe in building long-term relationships with our clients, and we strive to achieve this by providing reliable products and services that meet their expectations.
- Convenience: We understand the importance of convenience, and we strive to make it easy for our clients to order and track their products online.
Overall Performance
The majority of reviews are negative, with a significant number of customers experiencing poor service, including difficulty in contacting the company, failed warranty claims, and poor product quality. However, there are also some positive reviews, highlighting good communication and prompt delivery.
Communication
The negative reviews highlight a consistent issue with the company's communication, with many customers expressing frustration at the lack of response to phone calls, emails, and messages. This is reflected in the 1-star reviews, with some customers stating that the company appears to be out of business or operating as a scam.
Product Quality and Warranty
Several reviews mention issues with product quality, including a door motor that stopped working and a superseded product being delivered instead of the ordered item. The warranty process is also criticized, with some customers experiencing difficulty in getting their claims processed.
Positive Experiences
Despite the largely negative tone, there are a few positive reviews that highlight good communication and prompt delivery. One customer mentions being helped through troubleshooting, and another receives a replacement remote promptly after a mistake is corrected.
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