Business Details
Emergency
services
Your Trusted Pet Care Partner in West Pennant Hills
West Pennant Hills Veterinary Hospital has been dedicated to the health and wellbeing of pets since its establishment. Our team of experienced veterinarians and nursing staff provide comprehensive medical, surgical, and preventative care services tailored to meet the unique needs of each animal. With state-of-the-art facilities and a commitment to ongoing professional development, we ensure our clients receive the highest standard of veterinary care. Our services include routine healthcare, advanced diagnostics, soft tissue surgery, dental care, and specialised treatments through visiting experts.We prioritise clear communication and compassionate support for pet owners, offering extended consultation times to thoroughly address concerns. Our hospital features modern boarding facilities for cats and a professional grooming service, ensuring holistic care for your pets. Located in West Pennant Hills, we serve the local community with convenient appointment scheduling and after-hours emergency referrals.
Services
Vaccinations
Surgical Procedures
Dental Care
Pet Boarding
Grooming Services
Diagnostic Testing
Home Visits
Microchipping
Parasite Prevention
Pet Supplies
Highlights and features
- We offer 20-minute consultations for thorough pet examinations and treatment planning
- Our in-house diagnostic laboratory enables rapid testing and results interpretation
- We utilise visiting specialists for advanced surgical procedures and diagnostics
- Our team maintains expertise through ongoing professional development and certifications
- We provide tailored preventative care programs based on individual pet requirements
Services
Vaccinations
We provide essential vaccination programs for puppies, kittens, and adult pets to prevent life-threatening diseases. Our protocols follow veterinary association guidelines while allowing tailored approaches based on individual risk factors. Annual health checks combined with vaccination ensure early detection of potential health issues while maintaining protective immunity levels.
Surgical Procedures
Our hospital performs routine soft tissue surgeries including tumour removal, wound repairs, and bladder stone extraction. Advanced procedures utilise visiting specialists with dedicated anaesthetic monitoring and post-operative care. We offer pre-surgical blood testing to assess anaesthetic risk factors while maintaining strict patient safety protocols throughout all surgical interventions.
Dental Care
Comprehensive dental services include scale and polish procedures, extractions, and periodontal treatments under general anaesthesia. Digital dental radiography enables diagnosis of subgingival disease while preventive programs focus on home care education. We address breed-specific dental requirements and manage chronic oral conditions affecting overall pet health.
Pet Boarding
Our air-conditioned cattery accommodates 14 cats with premium and standard accommodation options. All boarding cats require current F3 vaccinations and flea/worm prevention. Geriatric patients receive special monitoring while owners can provide dietary requirements. Facilities include outdoor runs and Feliway diffusion systems to reduce stress during stays.
Diagnostic Testing
In-house laboratory equipment provides rapid blood, urine, and faecal analysis for immediate treatment decisions. Complex cases utilise external specialist laboratories with veterinary pathologist consultation. Imaging services include digital radiography and ultrasonography with specialist interpretation available for challenging diagnostic cases.
People
Dr Stephen Reis
Veterinarian
Graduated in 2002 with veterinary science and physiology background. Special interests in imaging and ophthalmology. Practice owner since 2014 with ongoing commitment to continuing education in radiology and ultrasonography.
Dr Fiona Thistlewood
Veterinarian
University Medal recipient in veterinary science. Special focus on internal medicine and dermatology. Key team member since 2007 providing reliable clinical support and patient care coordination.
Dr Leonie Kwok
Veterinarian
Sydney University graduate specialising in soft-tissue surgery and feline medicine. Joined practice after RSPCA experience. Known for excellent client communication and continuing education commitment.
Bernadette Grace
Practice Manager
Certified veterinary nurse with extensive industry experience. Manages clinic operations while maintaining clinical knowledge through training roles and professional associations.
Renee Deng
Groomer
Professional groomer with 9+ years experience. Specialises in small breeds and medicated treatments. Provides bilingual client communication in Cantonese and Mandarin.
Questions
What vaccination schedule do you recommend for puppies?
Puppies require three vaccinations between 6-16 weeks, followed by annual boosters. We tailor programs based on lifestyle risks while maintaining core disease protection.
Can you perform dental procedures on rabbits?
Yes, we handle rabbit dental examinations and treatments. Regular checks are crucial due to rabbits' continuously growing teeth and potential for serious dental disease.
What boarding facilities do you offer for cats?
We have 14 cat boarding spaces with premium and standard options. All include Feliway diffusers, scratching facilities, and outdoor runs for environmental enrichment during stays.
Do you offer grooming services for nervous dogs?
Our groomer recommends pre-appointment calming medication for anxious pets. We use stress-reduction techniques and experienced handling to ensure safe and comfortable grooming experiences.
What surgical specialisations are available?
We perform routine soft tissue surgeries and host visiting specialists for advanced procedures. Mobile specialists provide orthopaedic and complex surgical capabilities at our facility.
How do you handle after-hours emergencies?
We refer urgent cases to specified emergency centres outside our operating hours. Contact us first for guidance to the appropriate after-hours facility.
