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At The Nail Lounge, we're dedicated to providing the ultimate nail and lash experience. Our philosophy is simple: healthy, beautiful nails and lashes are a reflection of who we are, and they deserve to be groomed and cared for accordingly. Our staff are thoroughly trained experts in providing each and every woman a bit of pampering, a bit of TLC, and a LOT of style!
Our Story
The Nail Lounge is a premium nail salon located on the fringe of the Sydney CBD, in the heart of the bustling suburb of Surry Hills. With a devotion towards health and beauty, we provide long-lasting professional manicure and pedicure services that protect and nurture the natural nail, all with a bit of luxury. We exclusively use Bio Sculpture Gel, a 5-Star Safety Rated nail gel product that doesn't damage the natural nail, allowing us to provide the perfect gel manicure or pedicure treatment. Our therapists are highly skilled and have completed world-class training courses, ensuring all our services are professional, hygienic, and safe.
Our Treatments
We offer a wide range of manicure and pedicure services, as well as the renowned LVL Lash Lift, the UK's number 1 lash brand. Our gel services are dried using Bio Sculpture LED lamps, which have been tested by an independent Australian Government Agency to assure they are perfectly safe to use. Our treatments include Express Manicure, Classic Manicure, Signature Gel Manicure, Nail Extensions, Gel Removal, and more. We also offer add-ons such as nail art, French finish, and spa treatments.
Our Goal
Our goal is simple: to give our customers an experience like no other! We strive to provide personalized attention, relaxation, and a touch of luxury to make your experience unforgettable. Whether you're looking for a quick pampering session or a more extensive treatment, we've got you covered.
Overall Experience
The reviews are mixed, with some customers having a great experience and others having a terrible time.
Cleanliness and Hygiene
A major concern for some customers was the lack of cleanliness and hygiene at the salon. One reviewer mentioned that the shields in front of them were dirty, the area around their hands was dusty and had nail clippings, and the drying area was disgusting. Another reviewer mentioned that the staff were shouting and texting instead of paying attention to customers.
Staff and Service
Some reviewers praised the staff, saying they were friendly and welcoming. However, others had negative experiences with rude staff, including the manager. One reviewer mentioned that the technician was rushing and didn't do a good job, while another reviewer was made to feel like an inconvenience when asking for a fix.
Quality of Services
The quality of services was also a mixed bag. Some reviewers had great experiences with their nail services, while others had issues with the polish chipping or not drying properly. One reviewer mentioned that the nail art they requested couldn't be done, and another reviewer was overcharged for their service.
Ambience and Value
Some reviewers praised the ambiance of the salon, saying it was quiet and peaceful. However, others felt that the value was not good for the price they paid.
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