Quality Security Solutions for Geelong and Beyond
Rocky's City By The Bay Locksmiths has proudly served Geelong and the surrounding areas for over 35 years. Owned and operated by experienced professionals Kerrin (Rocky) and Jenny Rochow, we are committed to providing quality security solutions with a personalized touch.
Our team of highly skilled and qualified technicians are licensed and insured, ensuring you receive the utmost professionalism and expertise. We are also proud members of the Master Locksmiths Association of Australasia (MLAA), demonstrating our unwavering commitment to industry standards and ethical practices.
Our Services
At Rocky's City By The Bay Locksmiths, we offer a comprehensive range of services designed to address all your security needs. These include:
New Lock Installations
- Skilled workmanship and only top-quality security products from trusted brands like Lockwood, Padde, Kaba, Abus, and Dorma.
- Guaranteed to enhance the security of your home or business.
Lock Re-keying & Key Replacement
- Existing locks re-keyed to eliminate the need for multiple keys.
- New keys supplied for complete peace of mind.
Lock Servicing & Repairs
- Regular servicing to maintain lock strength and durability.
- Repairs to ensure your locks function flawlessly and keep you secure.
Strike Adjustments
- Precise adjustments to resolve misaligned locks and ensure proper closure and locking.
Restricted/Master Key Systems
- Secure key control by preventing unauthorized key duplication.
- Ideal for businesses with multiple employees or access points.
Additional Services
- Emergency response services for those locked out.
- Security assessments and consultations.
- Free on-site quotes and security surveys.
Our Values
Our core values guide us in providing exceptional customer service and exceeding expectations. We are committed to:
- Integrity: Providing honest and transparent service.
- Professionalism: Delivering reliable and efficient solutions.
- Customer Focus: Treating every customer with respect and understanding their unique needs.
Overall Impression
The reviews for this locksmith service are overwhelmingly positive, with most customers praising the professionalism, efficiency, and helpfulness of the service provider, Rocky. The only negative review is from Kassandra Cowle-Henry, who had a poor experience with Rocky's driving skills.
Positive Comments
The positive comments highlight Rocky's on-time arrival, thoroughness, innovation, and helpfulness. Customers also appreciate his efficiency, affordability, and willingness to go the extra mile to solve their locking issues. Several reviews mention his prompt response, even on weekends, and his ability to cut spare keys on the spot.
Negative Comment
The negative comment from Kassandra Cowle-Henry describes a concerning incident where Rocky nearly collided with her and her 6-week-old daughter while driving on Pakington Street. She recommends Barwon Locksmith instead.
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