Our Story
Graeme & Shelley Wigg founded Wigg Plumbing over 30 years ago with a vision to provide Darwin with exceptional plumbing and wastewater services. This spirit of innovation and customer-centricity continues to guide us today, under the leadership of their daughter, Lizzie, and her husband, Mick.
Our Values
At Wigg Plumbing, we believe in:
- Integrity: We uphold the highest ethical standards and always act in the best interests of our clients.
- Innovation: We embrace new technologies and solutions to provide the most efficient and sustainable services.
- Customer-Centricity: We prioritize your needs and offer personalized solutions tailored to your unique situation.
- Community Involvement: We actively support and contribute to the local community.
- Sustainability: We prioritize environmentally conscious solutions that minimize our environmental impact.
Our Services
We offer a comprehensive range of plumbing services to both residential and commercial clients, including:
General Plumbing
- Emergency repairs
- Leak detection and repair
- Drain cleaning and unclogging
- Tap and faucet repair/replacement
- Hot water system installation and repair
Commercial Plumbing
- Asset maintenance and inspections
- Backflow prevention servicing and upgrades
- Plumbing system design and installation
- Project management and consultation
Specialized Services
- Nuflow Pipe Relining: non-invasive repair for damaged drains and sewers
- Wastewater treatment system installation, maintenance, and repair
Our Expertise
Our team of experienced plumbers is licensed and certified to handle all your plumbing needs. We are also proud to be:
- Agents for Rinnai in the Top End
- Ozzi Kleen Wastewater Treatment System providers and installers
Community Involvement
We believe in giving back to the community that has supported us. We actively support local charities and initiatives.
Highly Recommended Services
The majority of customers have rated Wigg Plumbing as highly recommended for their services. They have been praised for their quick response times, professionalism, and competitive pricing. The company has been commended for their senior discounts, efficient work, and reliable services.
Customer Satisfaction
Many customers have expressed their satisfaction with Wigg Plumbing's services. They have appreciated the company's ability to resolve issues promptly, their professionalism, and the high-quality work they provide. Several customers have mentioned the friendly staff and their commitment to providing excellent service.
Efficient Solutions
Wigg Plumbing has been praised for their efficient solutions to various plumbing issues. They have resolved problems such as leaking water lines, septic system failures, and toilet repairs in a timely and cost-effective manner. Their ability to handle emergencies and non-emergency issues has earned them a reputation as a reliable and trustworthy plumbing service.
Issues with Work Quality
One customer, Alison McWhinney, has expressed dissatisfaction with the renovation of her bathroom. She reported that the work was not completed to her satisfaction, and there were several issues, including an unexpected hole in the brick wall, a cut waterpipe, and a toilet seat not being properly attached. This led to further problems, such as water damage to her electrics and ceilings. As a result, she has decided not to use Wigg Plumbing again and would not recommend them.
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