Business Details
20 Years
experience
Emergency
services
Your Trusted Air Conditioning Experts in Hervey Bay
Chilled Heat is a family-owned and operated business established in Hervey Bay in 2006. Our director, Tawhiri (Mr. T), and his wife Rosina bring over 35 years of combined experience in the refrigeration and air conditioning industry. We specialize in residential and commercial air conditioning and refrigeration services, including installation, maintenance, and emergency repairs. Our team comprises four qualified tradesmen, three administrative staff, and apprentices, ensuring comprehensive support for clients across the Fraser Coast and Wide Bay Region. We pride ourselves on being the best-rated HVAC business in the region for five consecutive years, offering a 5-year installation warranty and no call-out fees.Our commitment to quality service is reflected in our 5-star Google reviews and testimonials from satisfied clients, including local businesses and government officials. We prioritize customer satisfaction through prompt, reliable service and personalized solutions tailored to individual needs. Our focus on getting it right the first time has earned us the trust of over 5,000 locals and businesses. We are fully licensed and authorized warranty agents for leading brands like ActronAir and Panasonic.
Services
Aircon Installation
Refrigeration Repair
Commercial Maintenance
Emergency Services
Ducted Systems
Details
- Year established: 2006
Highlights and features
- Family-owned business serving Hervey Bay since 2006
- 5-year air conditioning installation warranty
- No call-out fees for emergency services
- Award-winning service with 5-star Google reviews
- Authorized warranty agents for leading brands
Associations and certifications
- ARC License AU29838
- QBCC License 1211288
- Electrical Contractors License 91695
- ActronAir
- Panasonic
- Fujitsu
- Hitachi
- Haier
- Westinghouse
- Skope
- Bevwizz
- Zip
- Mendr
- Uropa
- EvoHeat
- Zodiac Pools
- Astral Pools
What people say
5-star service
Prompt emergency response
Family-owned reliability
Competitive pricing
Expert technicians
Services
Aircon Installation
Professional air conditioning installation for residential and commercial properties. Our licensed technicians ensure precise setup of split systems, ducted units, and multi-head configurations. We specialize in energy-efficient solutions that reduce power bills while maintaining optimal comfort. All installations include a 5-year warranty and post-service maintenance reminders.
Refrigeration Repair
Emergency and scheduled refrigeration repairs for commercial clients. We service cold rooms, display cabinets, and industrial systems. Our preventative maintenance agreements reduce breakdown risks and extend equipment lifespan. Same-day service available for urgent refrigeration failures affecting business operations.
Commercial Maintenance
Customized maintenance plans for businesses with air conditioning and refrigeration systems. Our technicians perform comprehensive inspections, coil cleaning, refrigerant checks, and component testing. Regular servicing improves efficiency, reduces energy costs, and ensures compliance with manufacturer warranties.
Emergency Services
Round-the-clock emergency support for critical HVAC and refrigeration failures. Our rapid response team addresses urgent issues affecting comfort or business operations. Available 24/7 with no call-out fees, ensuring swift resolution for residential and commercial clients during heatwaves or equipment breakdowns.
Ducted Systems
Design and installation of ducted air conditioning systems for large residential and commercial spaces. We offer zoned solutions with smart controls for energy efficiency. Our systems provide even temperature distribution while maintaining discreet, space-saving designs suitable for new constructions and renovations.
People
Tawhiri (Mr. T)
Director
Over 35 years in refrigeration and air conditioning. Leads operations with a focus on quality and customer satisfaction. Industry-recognized expert in HVAC systems.
Rosina
Co-Owner
Manages administrative operations and client relations. Ensures smooth coordination between field technicians and customers. Key figure in maintaining business values since 2006.
Tawhiri Junior (TJ)
Lead Tradesman
Qualified technician specializing in complex installations. Brings technical expertise and commitment to service excellence for residential and commercial projects.
Bobby-Pate
Senior Technician
Experienced tradesman with specialization in refrigeration systems. Provides expert repairs and maintenance for commercial clients across the Fraser Coast region.
Dylan
Apprentice
Third-year apprentice demonstrating strong technical skills. Contributes to team efficiency while undergoing advanced training in HVAC and refrigeration systems.
Questions
Do you offer emergency aircon repairs?
Yes, we provide 24/7 emergency repair services with no call-out fees.
What areas do you service?
We cover Hervey Bay, Maryborough, Bundaberg, and surrounding regions including Fraser Coast.
Are installation prices inclusive of warranties?
All installations include a 5-year warranty and annual maintenance reminders.
Can you service commercial refrigeration systems?
Yes, we offer preventative maintenance agreements and emergency repairs for commercial refrigeration.
What payment methods are available?
We accept major credit cards, bank transfers, and offer flexible payment options.
Are your technicians licensed?
All technicians hold valid ARC, QBCC, and electrical licenses for professional service.
