Let us help you create your dream bathroom today!
At VK Bathrooms, we are passionate about creating dream bathrooms that reflect the unique needs and wants of each of our customers. As an Australian-owned company, we take pride in providing high-quality bathroom products and expert advice to help our clients bring their vision to life. Our team of experienced staff is dedicated to providing exceptional customer service, ensuring that every step of the bathroom design and renovation process runs seamlessly.
Our Story
Our journey began with a simple idea: to create bathrooms that are not only functional but also a tranquil and relaxing space for individuals and families to enjoy. We believe that a bathroom should be a reflection of one's personal style and taste, and that's why we offer a wide range of products to cater to all kinds of needs, styles, and requirements. From modern tapware to unique shower screen designs, our showrooms in Springvale and Braybrook are stocked with an extensive range of bathroom fixtures, vanity units, baths, toilets, and more.
Our Services
At VK Bathrooms, we offer a comprehensive range of services to help our clients create their dream bathroom. Our expert staff is available to provide inspiring suggestions, advice, and tips on bathroom layouts, colour palettes, and water-saving innovations. We also offer guidance on selecting the right products to suit individual needs and budgets. Whether you're looking for a complete bathroom renovation or simply want to update a few fixtures, our team is here to help. We also provide extended opening hours to accommodate our clients' busy schedules, ensuring that they can visit our showrooms at a time that suits them best.
Why Choose Us
At VK Bathrooms, we pride ourselves on our commitment to quality, customer service, and expertise. Our staff is experienced and knowledgeable in all aspects of bathroom design and renovation, ensuring that our clients receive the best possible advice and guidance. We also offer a wide range of products from leading Australian brands, guaranteeing that our clients have access to the latest and greatest in bathroom technology and design.
Customer Experience and Service
Reviews indicate that the customer service experience at VK Bathroom is highly variable. On one hand, some customers reported positive interactions with staff, praising their friendly and professional demeanor, and helpful advice. These customers appreciated the customer service and found the staff to be patient and understanding. On the other hand, several customers reported negative experiences, encountering rude, aggressive, and blunt staff members who were unhelpful and uninterested in their needs.
Product Quality and Pricing
There is general consensus that the products offered by VK Bathroom are of good quality and priced reasonably. Some customers appreciated the availability of items on sale, while others were pleased with the competitive pricing and good value for money.
Delivery and Customer Support
Reviews highlight some inconsistencies in delivery times and customer support. While some customers had positive experiences with prompt delivery and excellent after-sales service, others experienced delays and poor customer support. This suggests that the store may need to improve its communication and follow-up processes to ensure a consistent customer experience.
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