Business Details
Emergency
services
Your Trusted Richmond Veterinarian for Comprehensive Pet Care
Swan Street Vet is a progressive veterinary clinic and hospital dedicated to companion animal care. Our team of experienced veterinary physicians, surgeons, and nurses operates from a state-of-the-art facility in Richmond, prioritizing wellness and preventative medicine. Accredited by the Australian Small Animal Veterinary Association (ASAV) and recognized as a Cat Friendly Clinic, we combine advanced diagnostics and surgical capabilities with personalized service. We emphasize transparent communication, client education, and tailored care plans to ensure optimal pet health.Our commitment to community extends to ongoing professional development and partnerships with specialists for complex cases. With a focus on reducing stress for both pets and owners, we offer extended consultation times, digital imaging, and in-house laboratory services. Our teams expertise spans routine check-ups to advanced procedures, ensuring comprehensive care for animals of all sizes.
Services
Vaccinations
Dental Care
Orthopaedic Surgery
Medical Imaging
Pet Wellness Plans
Emergency Services
Desexing
Heartworm Prevention
Ophthalmology
Microchipping
Highlights and features
- We provide 24/7 emergency veterinary services.
- Our team includes ASAV-accredited specialists and Cat Friendly Clinic-certified professionals.
- We offer transparent pricing with no hidden fees.
- We prioritize preventative care to reduce long-term health risks.
- We maintain in-house diagnostic facilities for rapid results.
Associations and certifications
- ASAV Accredited Veterinary Hospital
- Cat Friendly Clinic
What people say
Caring and friendly staff
Professional and well-priced services
Outstanding care
Super helpful
Confident leaving pets
Services
Vaccinations
Vaccinations protect pets from preventable diseases like rabies, parvovirus, and feline leukemia. Our clinic tailors vaccination schedules to each pet's age, breed, and lifestyle. We emphasize community immunity and cost-effective preventive care.
Dental Care
Our dental services include cleanings, extractions, and X-rays using specialized equipment. We address decay, infections, and periodontal disease to improve overall pet health and prevent systemic complications.
Orthopaedic Surgery
We perform advanced orthopedic procedures for fractures, joint issues, and mobility problems. Our surgical team uses modern techniques to restore function and alleviate pain in pets with musculoskeletal conditions.
Medical Imaging
Digital X-rays, ultrasounds, and dental imaging help diagnose internal injuries, tumors, and organ abnormalities. Our in-house facilities enable rapid assessment and specialist collaboration for accurate treatment planning.
Pet Wellness Plans
Customized wellness programs focus on early disease detection and lifestyle management. Services include nutrition advice, parasite control, and age-specific screenings to maintain long-term pet health.
People
Dr Rebecca Falconer
Head Veterinarian
Dr Falconer leads our veterinary team with expertise in companion animal care. She graduated from the University of Melbourne and brings extensive experience in complex cases.
Dr Catelyn Huang
Veterinarian
Dr Huang specializes in feline medicine and graduated from the University of Melbourne. She focuses on reducing stress during veterinary visits for cats and owners.
Kathryn
Practice Manager & Vet Nurse
Kathryn oversees clinic operations and nursing care. With certifications in veterinary nursing, she ensures smooth coordination between clients, pets, and medical staff.
Morgan
Vet Nurse
Morgan supports surgical and medical procedures while providing compassionate client communication. They specialize in post-operative care and pet handling techniques.
Tamara
Client Relations
Tamara manages client inquiries and appointment scheduling. Her focus on clear communication helps pet owners navigate treatment plans and preventative care options.
Questions
What emergency veterinary services do you offer?
We provide 24/7 emergency care for urgent medical issues, including trauma, poisoning, and severe illness. Our team prioritizes rapid assessment and stabilization.
Are your staff trained in cat-friendly care?
Yes, we're certified by the International Society of Feline Medicine. Our team uses specialized techniques to reduce stress during visits for cats and owners.
Do you offer payment plans for veterinary treatments?
We discuss payment options for extensive treatments. Contact our client relations team to arrange manageable payment solutions for your pet's care.
What diagnostic equipment do you have onsite?
Our facility includes digital X-ray machines, dental imaging systems, in-house labs, and ultrasound technology for rapid diagnosis and treatment planning.
How often should pets receive vaccinations?
Most pets need annual vaccinations. Puppies and kittens require initial schedules starting at 6-8 weeks, with boosters every 3-4 weeks until 16 weeks old.