Trustworthy Local Plumbing Heroes
At Apex Plumbing Services, we understand the importance of reliable and efficient plumbing solutions for your home or business. With years of experience in the industry, our team of licensed and insured professional plumbers is dedicated to providing top-notch services to our customers in Sydney NSW.
Our Commitment to Quality
We take pride in our commitment to quality, transparency, and customer satisfaction. Our team is equipped with the latest tools and technology to diagnose and fix any plumbing issue, no matter how complex. We believe in providing honest and fair quotes, with no hidden charges or surprises. Our $0 call-out fee and free quotes ensure that you have peace of mind when choosing our services.
Our Range of Services
Our comprehensive range of services includes toilet repairs, leaking tap repairs, leaking roof repairs, burst pipe repairs, hot water systems, gas fitting, blocked drain plumbing, rainwater tank installation, backflow prevention, water filters, pipe relining, and leak detection. Whether you're dealing with a minor leak or a major emergency, our team is ready to respond 24/7 to ensure that your plumbing system is functioning smoothly.
Why Choose Us
So, why choose Apex Plumbing Services for your plumbing needs? It's simple - we're a team of passionate professionals who are dedicated to delivering exceptional service, quality workmanship, and unbeatable customer experience. We're proud of our 4.7-star Google rating, based on 93 reviews, and we're committed to maintaining our high standards of service.
Our Values
At Apex Plumbing Services, we value honesty, integrity, and customer satisfaction above all else. We believe in building long-term relationships with our customers, and we're committed to providing personalized service that meets your unique needs and expectations.
Overall Experience
The reviews for Apex Plumbing Solutions are mixed, with some customers expressing extreme satisfaction and others expressing disappointment.
Staff and Service
Many customers have praised the professionalism and courteousness of the staff, particularly Suzie, who handled customer service and organized jobs. Technicians such as Matthew, George, Cameron, and the two plumbers who conducted the electric water heater installation were also commended for their expertise, punctuality, and friendliness.
Speed of Service
Several customers appreciated the prompt service, with some mentioning that they were pleased with the quick turnaround time, including same-day fixes.
Quality of Work
The quality of work was consistently praised, with many customers thanking the team for their attention to detail, cleanliness, and ability to explain complex processes in an understandable manner.
Customer Service
The customer service provided by Apex Plumbing Solutions was highlighted as one of the strengths of the company, with many customers commending Suzie, in particular, for her responsiveness, politeness, and professionalism.
Dissatisfied Customers
On the other hand, one customer, Fin Webber, was dissatisfied with the service, feeling that the quote for the job was dishonest and inflated. He was able to fix the issue quickly and at a lower cost with another builder.
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