Business Details
20 Years
experience
Custom Mattresses for Perfect Sleep in Sydney
Ausbeds was founded in 2006 with a mission to revolutionize the mattress industry by prioritizing transparency, durability, and customer-centric design. Our founder, Karl, identified systemic issues in traditional mattress manufacturing and retail, leading him to establish a vertically integrated business that controls every aspect of production. We specialize in handcrafted, modular mattresses designed to adapt to individual body weights and preferences, using eco-friendly materials like natural latex and honeycomb pocket springs.Our commitment to quality is reflected in our 100-day trial period, lifetime adjustability, and replaceable components that eliminate the need for frequent replacements. With over 13 years of research and development, weve created a system that combines technical expertise with practical solutions, ensuring long-term comfort and sustainability. Our team maintains direct engagement with customers through educational resources, forum contributions, and personalized support, fostering trust and industry leadership.
Services
Custom Mattress Fitting
Modular Adjustments
Eco-Friendly Materials
Nationwide Delivery
100-Day Trial
Details
- Year established: 2006
Highlights and features
- We offer 100% customizable mattresses with 40+ firmness options
- Our modular design allows component replacement instead of full mattress replacement
- Eco-friendly materials include GOLS-certified latex and biodegradable components
- 100-day risk-free trial with free adjustments during the first 3 months
- Founder-led expertise with 13+ years of mattress design innovation
What people say
Perfect body weight adaptation
Eco-friendly materials
Lifetime adjustability
Pain relief improvement
Transparent process
Services
Custom Mattress Fitting
Our mattresses adjust to your body weight (under 65kg to over 110kg) with 15 firmness levels. The modular system allows post-purchase modifications, ensuring optimal spinal alignment and pressure relief. Each configuration maintains proper support through honeycomb pocket springs and latex layers.
Modular Adjustments
Replace individual layers instead of buying new mattresses. Adjust firmness by swapping springs or foam layers. Our design enables at-home modifications using zipped access, with professional support available for complex changes during the first three months.
Eco-Friendly Materials
GOLS-certified natural latex lasts 3-4 times longer than synthetic foams. Honeycomb spring patterns reduce material waste by 30% while improving support. All components are biodegradable or recyclable, with replaceable parts minimizing landfill contributions.
Nationwide Delivery
Deliver within 100km of Sydney with free local delivery. For regional areas, we use trusted couriers with two-day delivery options. Includes room-of-choice placement and old mattress recycling services for Sydney customers.
100-Day Trial
Test mattresses for up to 100 nights with full adjustment support. Receive free modifications during the trial period, including complete model upgrades. Refunds available minus a $90 processing fee if returned within the coverage area.
People
Karl
Founder
Karl established Ausbeds in 2006 after identifying flaws in traditional mattress manufacturing. With a background in hospitality and furniture retail, he developed a vertically integrated business model that prioritizes transparency, durability, and customer education through technical forums and direct engagement.
Questions
How do I choose the right mattress for my body weight?
Select based on weight categories: under 65kg (softer), 65-80kg (medium), 80-110kg (firm), or over 110kg (extra firm). Our system matches spring tension to your specific needs.
Can I adjust my mattress after purchase?
Yes, our modular design allows firmness changes at home using zipped access. Professional adjustments are available for free within the first 3 months.
What's included in the 100-day trial?
Full trial period with free adjustments. Refunds available minus $90 processing fee if returned within 100km of Sydney within 100 days.
How do your mattresses compare to competitors?
Our replaceable components, 30% more springs, and natural latex provide longer durability and customization compared to standard 'bed-in-a-box' models.
Do you offer delivery outside Sydney?
Yes, we deliver nationwide using trusted couriers with two-day options for regional areas up to 100km from Sydney.
What warranty coverage applies?
10-year warranty covering component replacements. First 100 days include unlimited adjustments, with paid support available afterward.
