Experience the Best Boating Experience with Rifen Marine
At Rifen Marine, we are passionate about providing top-notch marine services and exceptional customer experiences. If you're looking for a fishing boat or a boat for a family day out, we've got you covered. From cabin and offshore boats to re-powers with Mercury engines, we do it all! Our team is dedicated to helping you with whatever your needs may be.
Our Services
We offer a wide range of services to cater to all your boating needs. Our expert technicians handle all engine maintenance and repairs, providing you with peace of mind on the water. We also install marine electronics, electrical fitouts, canopies, rod holders, and more. Our fabrication shop can custom-make aluminium consoles, canopies, rocket launchers, steps, rails, and stainless steel welding and fabrication.
Our Partners
We are proud to partner with leading brands in the marine industry, including Mercury, Mercruiser, MotorGuide, Lowrance, Simrad, Fusion, GME, Muir windlasses, and Maxwell. This allows us to provide you with the best products and services to enhance your boating experience.
Our Philosophy
At Rifen Marine, we believe in providing exceptional customer service, expert advice, and top-quality products to ensure your boating experience is unforgettable. Our team is passionate about boating and is dedicated to helping you find the perfect boat or solution for your needs.
Our Mission
Our mission is to provide exceptional customer service, expert advice, and top-quality products to ensure your boating experience is unforgettable. We strive to be the go-to marine dealership in Central Queensland, building long-term relationships with our customers and providing them with the best boating experiences.
Overall Experience with Rifen Marine
Positive Experiences
The majority of customers have had positive experiences with Rifen Marine, praising the team's expertise, friendliness, and excellent service. Many have expressed their confidence in the team's ability to get the job done, and have recommended them to others.
Staff Praise
Several customers have specifically mentioned the exceptional service provided by individual staff members, including Brent, Jayden, Corey, Jared, and others. These staff members have been praised for their friendly and knowledgeable approach, taking the time to explain and providing great customer service.
Timely and Efficient Service
Some customers have commented on the timely and efficient service provided by Rifen Marine, with work being completed within expectations and time frames. One customer even had a tender replaced within 24 hours, which exceeded their expectations.
Negative Experiences
On the other hand, a few customers have had negative experiences with Rifen Marine, citing poor and appalling service, lack of communication, and unexplained delays.
Communication Issues
Specifically, some customers have mentioned that they experienced poor communication during their service, with lack of updates or explanations for delays.
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