At City Jeep, we're more than just a car dealership - we're your central destination for all things Jeep. Our mission is to provide exceptional customer service, ensuring that every interaction you have with us exceeds your expectations. Our knowledgeable and experienced team is dedicated to helping you find the perfect vehicle to match your lifestyle, whether it's a new, demonstrator, or pre-owned Jeep.
Our Services
We offer a comprehensive range of services to make your car-buying experience as seamless as possible. Our state-of-the-art service department is conveniently located on-site, open five days a week, and staffed by expert technicians who are dedicated to keeping your vehicle in top condition. We also offer a fleet of complimentary service loan vehicles, so you can get on with your day while your car is being serviced.
In addition to our service department, we have a dedicated team of Business Managers who will assist you in understanding and tailoring competitive finance and insurance packages to suit your needs, ensuring you drive away with peace of mind. Our superior stock holding gives you the greatest choice when it comes to choosing your new, demonstrator, or pre-owned vehicle.
Our Commitment
At City Jeep, we're committed to providing an exceptional customer experience that sets us apart from the rest. We're dedicated to building long-lasting relationships with our customers, and we strive to make every interaction you have with us a positive one. Whether you're buying a new car, servicing your existing vehicle, or simply seeking advice, our team is here to help.
Our Location
Conveniently located in the heart of Melbourne, on the doorstep of the CBD's major arterials, our dealership is easily accessible and offers ample parking. We're open six days a week, Monday to Saturday, and our friendly staff are always happy to assist you.
Customer Reviews for City Jeep Melbourne
Positive Feedback
- Daniel and James from City Jeep Melbourne were outstanding, providing 100% focus on customer needs and wishes. Their dedication to customer satisfaction is commendable.
- The team at City Jeep provided a great experience for the customer when purchasing a Jeep Cherokee, making it the best decision they made in years.
- Damian Duke praised James Alabach for his exceptional knowledge of the vehicle, passion, and attention to the client. James went above and beyond his duties.
- Anthea from City Jeep Melbourne was incredibly helpful and went above and beyond for her customers, making them love their Jeep.
- Justin Daly had an outstanding experience with Tyson and Charlene, praising their excellent service and communication throughout the purchase process.
- Karthick Sengodan appreciated the great customer experience, amazing people to work with, and the fact that they kept their word. He trusted the team and would recommend them to others.
Negative Feedback
- Oskar Chen had a disappointing experience with City Jeep Melbourne, as they missed a nail in his tire during a logbook service, which was later found by another service centre.
- Jen had a poor experience with the diagnostics service at City Jeep Melbourne, as they failed to provide a detailed report on the problem with her vehicle despite charging a high fee for the diagnostics.
- Zhaofan Sun had an outstanding experience with Val Beccia and Charlene from City Jeep Melbourne, praising their exceptional service and communication throughout the purchase process.
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