A Passion for Tiles: The WD Tiles Story
WD Tiles is a Western Australian family-run business established on a deep love for beautiful and practical tiles. With over decade of experience in the industry, we understand the unique needs of homeowners and designers alike.
Our journey began with a vision to provide high-quality tiles at accessible prices, coupled with exceptional customer service and personalized advice. We handpick every tile, carefully considering design trends, functionality, and durability.
Expert Guidance & Inspiration
We believe choosing the right tiles shouldn't be daunting. Our team of experienced consultants is always available to provide free design consultations, answer your questions, and offer inspiring ideas to match your vision. We can help you navigate the vast array of options to create a space that is truly your own.
A Diverse Selection & Unparalleled Quality
From classic porcelain to statement-making mosaics, our extensive collection offers a diverse range of tiles to fulfill any project. We proudly stock premium brands renowned for their quality and innovation.
Our tiles enhance spaces with:
- Durable materials that withstand daily wear and tear
- Vibrant colors and captivating patterns to define unique spaces
- Innovative textures and finishes for a touch of individuality
Empowering Your Vision
We believe in making the tile selection process enjoyable and stress-free. Our website is designed to be user-friendly, offering:
- Detailed product information and high-quality images
- Easy-to-use search and filter options
- Interactive tools to visualize tiles in your space
- A comprehensive guide to choosing the right tiles for every project
Join us on this journey of discovery and create the home of your dreams with stunning tiles from WD Tiles!
About Warehouse Direct Tiles
Warehouse Direct Tiles is a company that specializes in providing a wide range of tiles and bathroom vanities. The company has been recommended by various customers for their excellent service, competitive pricing, and stunning range of quality tiles.
Customer Reviews
The customer reviews are mixed, with some customers expressing great satisfaction with the service and quality of the tiles, while others have had negative experiences.
Positive Reviews:
The positive reviews highlight the excellent customer service provided by the staff, particularly Aleksandra, Charlie, and the team. The customers appreciate the helpful advice, the stunning range of tiles, and the competitive pricing. The tilers have been praised for their workmanship, and the company has been recommended to others.
Negative Reviews:
The negative reviews are primarily about issues with the delivery, customer service, and return policies. Some customers have had problems with broken tiles, delayed deliveries, and unhelpful staff. A few customers have also had difficulties with the return policy, feeling that they were not fairly treated.
Return Policy Issues:
A few customers have mentioned issues with the return policy, stating that they were not able to get a refund for unopened and undamaged tiles. This has led to feelings of disappointment and frustration.
Delivery Issues:
There have been a few instances where customers have experienced problems with the delivery of their tiles. This includes delayed deliveries, broken tiles, and difficulties with the drivers.
Unprofessional Behavior:
One customer mentioned that the driver was unprofessional and did not follow manual handling policies, which led to broken tiles and a negative experience.
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