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At Handover Hero, we're a Queensland family-owned and operated business that's dedicated to providing peace of mind to homeowners during the building process. As a specialist in new home inspections, we understand the stress and anxiety that comes with ensuring the quality and safety of your new home.
Our Story
Handover Hero was founded by David Firth, a licensed builder and inspector with over a decade of experience in the construction industry. David's passion for delivering exceptional results and his commitment to integrity and professionalism have earned him a reputation as one of the most trusted and respected inspectors in the industry.
What We Do
We offer a comprehensive range of services designed to give you the confidence you need to hand over your new home. Our inspection services include:
- Handover Inspections: A thorough and independent inspection of your new home before handover, ensuring that it meets QBCC standards and tolerances.
- Progress Stage Inspections: Regular inspections throughout the construction process, identifying defects and ensuring that the build is progressing according to plan.
- Maintenance Inspections: Ongoing inspections and reporting to help you maintain your home and address any issues before they become major problems.
Why Choose Us
At Handover Hero, we pride ourselves on our customer service and commitment to delivering exceptional results. Here are just a few reasons why clients choose us:
- Guaranteed Quality: We work to a standard, not a clock, ensuring that every inspection is thorough and comprehensive.
- Guaranteed Recognition: Our reports are recognized by third parties per the Australian Standard, giving you peace of mind.
- Guaranteed Service: We're available to answer your questions and provide support whenever you need it.
- Guaranteed Instant Quote: Get a quote within minutes, without the need for lengthy consultations.
Our Guarantees
We stand behind our work and offer a range of guarantees that give you peace of mind:
- Best Price Guarantee: If you receive a competitor's quote that's lower than ours, we'll beat it.
- Same Day Reports: Receive your inspection report by the end of the day, guaranteed.
- Recognised Reports: Our reports are recognized by third parties per the Australian Standard.
- Support: We're always available to answer your questions and provide support.
What Our Clients Say
Don't just take our word for it - our clients rave about the services we provide:
- "I can recommend David and Shelley with no hesitation. 100% happy with the service provided." - Reinhardt Moller
- "The reports were very detailed, clear and sent to me the same day the inspection was done. He was very thorough and picked up things along the way which I would have had no idea to look for." - Josh Kerr
Overall Experience
The overall experience with Handover Hero is extremely positive, with all reviewers praise the company's professionalism, attention to detail, and excellent communication.
Benefits of Using Handover Hero
The reviews highlighted several benefits of using Handover Hero, including:
- Flexibility and reliability: David is accommodating with appointment changes and always returns calls, providing peace of mind for clients.
- Attention to detail: Handover Hero's inspectors identify even the smallest issues, ensuring that clients are aware of any defects or problems.
- Expertise and guidance: David provides clear explanations and guidance on matters related to the build, enabling clients to make informed decisions.
- Comprehensive reports: The reports provided by Handover Hero are detailed, including photos, and can be passed on to the builder to ensure issues are addressed.
- Independent and impartial: Handover Hero's inspectors provide an independent and impartial assessment of the build, giving clients confidence in the quality of their home.
Working with the Builder
Several reviewers mentioned that having Handover Hero on board can actually benefit the builder, as they are more likely to pay attention to detail and ensure that the build meets standards, reducing the need for costly rework.
Professionalism and Friendliness
All reviewers praised David and Shelley's professionalism, friendliness, and patience, making the inspection process smooth and stress-free.
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