Delivering Cutting Edge IT Services for Over 20 Years
Katana IT is a leading provider of IT solutions for small to medium-sized businesses in the Macarthur, Illawarra, Southern Highlands and Greater Sydney regions. With over 20 years of experience, we have developed a comprehensive range of services designed to meet the specific needs of SMEs. Our team of experts is dedicated to delivering cutting-edge IT solutions that enhance business productivity, security, and efficiency.
Our Services
At Katana IT, we understand that every business is unique and requires a tailored approach to its IT needs. That's why we offer a range of services designed to cater to the specific requirements of our clients. Our services include:
Managed IT Services: Our comprehensive Service Level Agreement (SLA) covers the essential IT services required to run a robust, secure, and productive business IT system.
IT Support On Demand: We offer IT support on-demand, even outside of business hours. Our Gold customers have a direct line to our team members to ensure a prioritized prompt response.
Cloud Services: We help businesses transition to the cloud and get the most from their IT systems. Our experts will set up and support your cloud computing systems, customizing a solution from a range of tried and trusted cloud services.
Business Websites: We offer a complete website service, specializing in WordPress design, development, and hosting. Our team of experts can help you create a professional and functional website that meets your business needs.
Backup & Security: We understand the importance of data security and offer a range of backup and security services designed to protect your business from cyber-attacks, hardware failure, and natural disasters.
Microsoft 365: We offer a subscription-based service that includes the latest Microsoft Office products, including collaboration, email, data sharing, and video conferencing tools.
Hosting, DNS & Domain: We offer affordable and hassle-free domain name registration and website hosting services to get your business online.
Our Expertise
At Katana IT, we pride ourselves on our expertise in IT solutions for SMEs. Our team of experts is trained to understand the unique needs of small to medium-sized businesses and deliver customized solutions that meet their specific requirements.
Our Partners
We work closely with a range of strategic partners to bring an exceptional degree of expertise to any task. Our partners include some of the world's leading IT product suppliers, ensuring that our clients have access to the best value and purpose-fit IT solutions for their business.
Our Promise
At Katana IT, we are committed to providing exceptional customer service and delivering cutting-edge IT solutions that meet the specific needs of our clients. We understand the importance of timely and effective IT support and are dedicated to providing our clients with the best possible service.
Testimonials
Don't just take our word for it - our clients say it best. Here's what a few of our satisfied clients have to say:
- "Katana IT has been great to work with. They are very reliable, responsive, and same-day fix, " says Belco Aluminium.
- "Katana IT have been involved in managing our IT requirements for many years now, and we have found them to be responsive and knowledgeable in their field, " says T&DC Supply Chain Solutions.
Get Started
Ready to take your business to the next level with the help of our expert IT solutions? Contact us to schedule an appointment for a no-obligation consultation.
Exceptional Service and Expertise
Katana IT has received overwhelmingly positive reviews, with all authors praising their exceptional service, expertise, and commitment to resolving IT issues efficiently and effectively. The reviews highlight the team's proactive approach, exceptional communication skills, and willingness to go above and beyond to ensure customer satisfaction.
Timely Resolutions and Proactive Support
The reviewers have praised Katana IT for their prompt and effective resolution of IT issues, minimizing disruptions to business operations. The team's proactive approach has also been commended, as they provide regular updates and insights into IT infrastructure, suggesting improvements and implementing strategies to enhance system efficiency and security.
Friendly and Knowledgeable Staff
The reviewers have also praised the friendly and knowledgeable staff at Katana IT, who are always willing and able to help. The team's expertise and enthusiasm have been lauded, making them a highly recommended option for IT support.
