At Contactpoint, we are dedicated to providing technology solutions that help businesses grow and thrive in the digital age. Our mission is to empower organisations to achieve their goals by leveraging the transformative power of technology. For over 15 years, we have been a trusted partner to businesses across Australia, delivering innovative solutions that drive real results.
Our Story
Contactpoint was born out of a passion for using technology to drive business growth. Founded by Heather Maloney, a seasoned IT professional with over 20 years of experience, our company has evolved from a small operation into a full-service digital agency. Our journey has been marked by a commitment to delivering high-quality solutions, nurturing strong relationships with our clients, and staying at the forefront of the latest technological trends.
Our Values
At Contactpoint, we believe that technology should be a tool that drives business growth, not a hindrance. We are driven by a set of core values that guide our approach to every project:
- Collaboration: We work closely with our clients to understand their needs and goals, and to deliver solutions that meet their unique requirements.
- Innovation: We stay at the forefront of the latest technological trends, and are always looking for new and innovative ways to solve complex problems.
- Quality: We are committed to delivering high-quality solutions that meet the highest standards of excellence.
- Integrity: We are dedicated to building strong, long-term relationships with our clients, and to acting with integrity in all our dealings.
Our Services
We offer a range of services designed to help businesses achieve their goals. Our expertise spans:
- Custom Tech: We design and develop custom technology solutions that meet the unique needs of our clients.
- Mobile Apps: We create mobile apps that add value and deepen engagement with customers.
- Websites and Web Applications: We design and develop websites and web applications that help businesses grow and thrive online.
- Digital Marketing: We help businesses reach their target audiences and achieve their marketing goals through a range of digital marketing tactics.
Why Choose Us
So why choose Contactpoint? Here are just a few reasons:
- Fully Onshore: We are a fully onshore operation, with all work performed in Australia.
- Expertise: Our team of experts has skills across the full range of disciplines required to deliver high-quality solutions.
- Long-term Partner: We are committed to building long-term relationships with our clients, and to being a trusted partner for all their online technology needs.
- Innovative Solutions: We stay at the forefront of the latest technological trends, and are always looking for new and innovative ways to solve complex problems.
Excellent Customer Experience
Contact Point has consistently received high praise from its clients, with all reviews giving the company a perfect 5-star rating. The reviews highlight the company's professionalism, integrity, and ability to deliver high-quality results. Several clients have mentioned the excellent communication they received, with team members being "friendly and good to work with". The company's attention to detail and ability to meet deadlines is also noteworthy, with one client stating that the project was completed "stressless and on time".
Successful Campaigns and Partnerships
The reviews also showcase the company's success in managing Google Ads campaigns and delivering high-traffic websites. Several clients have mentioned the significant improvement in sales data, indicating that the company's services were a valuable investment. Long-term partnerships with clients have also been highlighted, with one reviewer mentioning that the company has supported their business for many years.
Technical Expertise and Professionalism
The reviews also emphasize the company's technical expertise and professionalism. Several clients have praised the team's ability to identify and resolve complex technical problems, and their honesty and transparency in their work. The company's expertise in SEO and related website performance has also been highly praised, with one reviewer stating that the team is "responsive to questions, honest, and highly skilled".
