Business Details
Emergency
services
Your Trusted Partner for Comprehensive Pet Care Solutions
Caroline Springs Veterinary Hospital has been dedicated to providing professional, top-quality veterinary care since its establishment. Our mission is to treat every pet as part of our own family, offering comprehensive general health care, holistic treatments, and preventative medicine. With a compassionate team of veterinarians and nurses, we strive to create a warm, stress-free environment for both pets and owners. Our facilities include climate-controlled consultation rooms with pheromone diffusers, modern surgical equipment, and a purpose-built puppy training space.We emphasize early disease detection through advanced diagnostics, prioritize pain management, and offer behavioral consultations to address pet and owner needs. Our commitment to continuous learning ensures our staff maintains expertise in areas like exotic animal care, emergency medicine, and advanced imaging techniques. We actively engage in community education through puppy preschool programs and personalized nutritional guidance, reflecting our dedication to lifelong pet wellness.
Services
Vaccinations
Pet Grooming
Puppy Preschool
Emergency Care
Surgical Procedures
Dental Services
Nutritional Advice
Microchipping
Behavioural Consultations
Diagnostic Imaging
Highlights and features
- We offer 14+ years of combined experience across our veterinary team
- Our purpose-built facility includes pheromone-equipped consultation rooms
- We provide puppy preschool programs for early behavioral development
- Our in-house pathology lab enables same-day diagnostic results
- We maintain 7.5-hour weekday consultation windows for client convenience
What people say
Compassionate staff
Excellent follow-up care
Puppy school success
Thorough consultations
Calm environment
Services
Vaccinations
We provide core and lifestyle-specific vaccination programs for puppies, kittens, and adult pets. Our protocols follow Australian Veterinary Association guidelines while considering individual risk factors. Vaccinations protect against diseases like parvovirus, feline leukemia, and kennel cough, with personalized schedules created during initial consultations.
Puppy Preschool
Our five-week puppy socialization program teaches basic obedience and environmental adaptation. Certified trainers guide puppies through structured interactions with other pets and people. The curriculum includes house training tips, bite inhibition training, and early socialization techniques to prevent future behavioral issues.
Surgical Procedures
We perform routine and complex surgeries including desexing, cruciate ligament repairs, and dental extractions. Modern anesthetic monitoring ensures patient safety while post-operative care includes pain management plans. Our surgical suite features advanced equipment for soft tissue and orthopedic procedures.
Diagnostic Imaging
Digital radiography provides immediate imaging for injury and illness diagnosis. We also offer ultrasound examinations for internal organ assessment and echocardiography for cardiac evaluations. Our imaging capabilities support rapid diagnosis of conditions like arthritis, heart disease, and gastrointestinal obstructions.
Behavioural Consultations
Certified behavioral specialists address issues like separation anxiety and aggression through customized modification plans. The process includes detailed questionnaires, in-clinic assessments, and follow-up support. We combine environmental enrichment strategies with medical interventions when necessary for optimal outcomes.
People
Dr Timothy Chan
Veterinarian
Graduated University of Melbourne 2013, special interests in dentistry and soft tissue surgery. Joined Caroline Springs team in 2015 after NSW practice experience. Holds advanced surgical training and enjoys complex case management.
Dr Grace Holden
Veterinarian
Doctor of Veterinary Medicine from Melbourne University. Completed Northern Territory outreach programs and South African lion conservation work. Specializes in rabbit medicine and surgery with ongoing postgraduate study.
Dr Ebony Cappelletti
Veterinarian
University of Melbourne graduate with focus on emergency medicine. Completed advanced training in diagnostic imaging and critical care. Active in veterinary associations and continuing education programs.
Judy Rand
Business Manager
40-year veterinary industry veteran with qualifications in practice management and animal behavior. Instrumental in establishing Caroline Springs Veterinary Hospital. Oversees operational strategy and client relations.
Kerryn Martin
Dog Trainer
Certified APDT instructor with 5 years' experience. Specializes in puppy socialization and obedience training. Develops curriculum for our popular puppy preschool program using positive reinforcement techniques.
Questions
What are your emergency care hours?
We provide emergency treatment during regular business hours. For after-hours emergencies, we recommend contacting our affiliated 24-hour veterinary hospital.
Do you offer pet grooming services?
Yes, we provide cat grooming under sedation for anxious pets. For routine grooming, we can recommend trusted local groomers in the Caroline Springs area.
Can I order pet medications online?
Our online pharmacy allows prescription medication orders with veterinary approval. We also stock premium pet foods and healthcare products at our Caroline Springs location.
Are puppy vaccinations included in preschool fees?
Puppy preschool registration includes a basic vaccination check. Core vaccination courses are additional but can be scheduled during your puppy's first consultation.
How do I schedule a behavioural consultation?
Contact our reception to complete a detailed behaviour questionnaire. Dr Michelle Gray will review it and arrange a 60-minute consultation slot at your convenience.
What payment options do you accept?
We accept cash, credit cards, and Vetpay payment plans. Payment is required at the time of service unless alternative arrangements have been pre-approved.
