Trust our expertise. Protect your business.
The BJS Insurance Group stands proudly as a prominent insurance brokerage established on the pillars of expertise, personalised service, and client-centricity. We proudly guide businesses and individuals through a comprehensive array of insurance solutions, ensuring comprehensive protection against potential risks and unforeseen challenges.
Our Expertise and Services
Our team of qualified brokers possesses extensive knowledge across diverse industries and risks. We offer tailored insurance solutions that address the unique needs of every client. Our comprehensive services include:
Business Insurance
- Comprehensive risk assessment and mitigation strategies
- Customized insurance programs tailored to your industry
- Management of claims and risk control initiatives
Personal Insurance
- Guidance on life, income protection, and asset insurance
- Protection against unforeseen medical expenses and disabilities
- Personalized risk management strategies for individuals and families
Risk Management Solutions
- Comprehensive business continuity planning
- Disaster recovery strategies
- Risk management workshops and training programs
- Access to leading risk management tools and technology
Client-Centric Approach
At The BJS Insurance Group, we prioritize open communication, transparency, and collaboration with our clients. We believe in:
- Accessibility: Clear and easily understandable explanations of your coverage options.
- Tailored Solutions: Customized plans designed to meet your unique needs and budget.
- Responsive Service: Prompt attention to your inquiries and concerns.
- Proactive Approach: Regular reviews and updates to ensure your coverage remains optimal.
Building Trust and Value
Our reputation for integrity, responsiveness, and expertise has earned us the trust of countless clients across Australia. We are committed to providing:
- Accessible Expertise: Availability of experienced brokers in various fields.
- Competitive Solutions: Access to a broad panel of leading insurers.
- Value-Added Services: Ongoing risk management support and claim guidance.
Partnering for Success
We believe in building strong relationships with our clients and becoming trusted partners in their financial security. Our collaborative approach ensures that we navigate through challenges and achieve successful outcomes together.
Service Experience
The reviews highlight a significant contrast in the service experience provided by BJS Insurance Group. On the negative side, one reviewer mentioned that they received incorrect claim details, and despite efforts to rectify the issue, they were unable to get anyone to assist them or return their calls. This experience was described as a "waste of time".
Praise for Individual Staff Members
On the positive side, several reviewers praised individual staff members for their exceptional service. Keshia was commended for making the claims process "easy and stress-free", while Amelia received recognition for her "fantastic response and result" on behalf of a client. Mark from BJS was also praised for his ability to explain complex insurance information in a clear and concise manner, demonstrating his knowledge, honesty, and friendliness.

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