Celebrating Life with Compassion and Dignity
At Serene Funerals, we have spent the past 35 years planning and directing memorial services in the Mackay area. We understand the importance of helping families deal with the loss of a loved one. Experiencing the pain of losing a family member or friend can never be overstated. Providing a caring and dignified send-off is at the forefront of our funeral services. It can be overwhelming to arrange a funeral service for your family members or friends and you often ask the question: What to do when someone dies? Our funeral directors are here to guide you through those difficult moments.
Our Services
We offer a range of tailored funeral options including cremations, burials, catering, pre-paid funerals, and live streaming. Our funeral services are designed to take the burden of planning and arranging a funeral as stress-free as possible. We understand the need to be around family and friends when dealing with loss, so your involvement can be as minimal as you desire.
Burials
At Serene Funerals, we treat a burial with the utmost care and respect. We can manage the planning, transportation, and the actual burial, all of which will be handled with consideration and dignity.
Cremations
Cremations are often preceded by a traditional memorial service; however, they can be done without. Services can be held at our Serene Funerals chapel. Alternatively, the family can choose a different chapel for the ceremony. Our options are always offered with both the deceased and the bereaved, in mind.
Arranging a Funeral
We can take on as much of the planning process as you need, and we can confidently reassure you that your loved one will be given a Mackay funeral that is dignified and respectful. Some of our services include planning the format, selecting the music, and deciding who will deliver the eulogies.
Catering
Serene Funerals will take care of the catering, as we understand it's not something you need to be worrying about on the day of the funeral. We have a catering team capable of accommodating for small or large groups, at whatever venue you choose. We also offer self-catering options.
Personalised Funerals
We believe funerals are a celebration of life and offer a personalisation service to acknowledge your loved one's passing. Select from our range of personalised coffins, jewellery, and urns. We'll tailor funeral arrangements to the wishes of our clients, or the deceased.
Prices & Packages
Our funeral prices are specific to the requirements of each individual case, as we don't like to restrict our client's choices. For those looking to reduce financial stress, we also offer pre-paid funerals. With structured instalments, a pre-paid funeral is an affordable solution to manage costs.
Exceptional Funeral Services
Reviewers have praised Serene Funerals for their exceptional service, professionalism, and attention to detail. Across the board, all reviewers have given the funeral service a 5-star rating.
Personalised Experience
Many reviewers have highlighted the personal touch that Serene Funerals brings to their services. Emily Jenner's review mentions how the team went above and beyond to make the funeral service exactly what her late husband Julian would have wanted. Liz Cameron's review also commends the team for making the experience of organising her late husband's cremation service special and personal.
Professionalism and Attention to Detail
Reviewers have also praised Serene Funerals for their professionalism and attention to detail. Mark Mcnicol's review mentions how the live stream on Facebook was excellent, allowing his wife's family to attend remotely. Angela Roberts' review thanks Carol and her team for making the funeral service less stressful, while also noting that everything went exactly as planned.
Conclusion
Overall, reviewers have been extremely satisfied with the services provided by Serene Funerals.
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