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Business Details
35 Years
experience
Your Trusted Insurance Partner in Boonah
FIS Insurance Services has been delivering tailored insurance solutions to Queensland businesses and individuals since 1991. As an Authorised Representative of Resilium Insurance Broking, we leverage access to over 100 global insurers to negotiate competitive rates while maintaining a client-first approach. Our expertise spans commercial, industrial, and personal insurance, including specialized coverage for heavy vehicles, cyber risks, and trade businesses. With a focus on personalized service, we assist clients in navigating complex insurance needs, from policy creation to claim resolution.

Our adherence to the Insurance Brokers Code of Practice ensures transparency and ethical standards in all client interactions. Backed by decades of local experience, we prioritize understanding each client's unique requirements to provide comprehensive protection. Our team's commitment to ongoing education and industry partnerships ensures we remain at the forefront of evolving insurance landscapes. Whether supporting small businesses, large fleets, or personal asset protection, we aim to deliver peace of mind through reliable coverage and responsive service.
Services
Business Insurance Packages Commercial Motor Insurance Cyber Insurance Trade Insurance Heavy Motor Insurance Farm Insurance Professional Indemnity Public Liability Home and Contents
Details
  • Year established: 1991
Highlights and features
  • We offer 30+ years of local insurance expertise
  • Our team negotiates competitive rates through 100+ global insurers
  • We provide tailored insurance packages for unique business needs
  • Our claims process prioritizes client support and timely resolution
  • We adhere to the Insurance Brokers Code of Practice
Associations and certifications
  • National Insurance Brokers Association (NIBA)
What people say
Knowledgeable staff Personalized service Competitive rates Local expertise Comprehensive coverage
Services
Business Insurance Packages
Our Business Insurance Packages protect Queensland enterprises against property damage, theft, and liability claims. Tailored solutions cover fire damage, business interruption, and public liability. With flexible options for building contents and mobile equipment, we ensure comprehensive protection for small to medium businesses across diverse industries.
Cyber Insurance
Cyber Insurance safeguards businesses against data breaches and cyber attacks. Coverage includes financial losses from stolen data, reputational damage, and system compromises. We help Queensland businesses implement risk management strategies while providing financial protection for digital asset recovery and legal liabilities arising from cyber incidents.
Heavy Motor Insurance
Heavy Motor Insurance covers commercial vehicles exceeding 5-tonne capacity across transport and earthmoving industries. Our policies protect prime movers, livestock carriers, and refrigerated fleets against accidents, theft, and third-party damage. We offer comprehensive and liability-only options tailored to single vehicles or entire fleets.
Trade Insurance
Trade Insurance protects Queensland tradies against industry-specific risks. Policies cover tools, equipment, and liability claims for plumbers, electricians, and builders. We provide tailored solutions including fire damage, burglary protection, and business interruption coverage to ensure tradies maintain operational continuity during unexpected events.
Farm Insurance
Farm Insurance safeguards agricultural operations against property damage and equipment loss. Our policies cover livestock, machinery, and farm infrastructure against fire, theft, and natural disasters. We provide customized solutions for Queensland farmers, ensuring protection for both day-to-day operations and long-term investments.
People
Tim Stanford
Director
With over 25 years in insurance broking, Tim Stanford leads FIS Insurance Services' strategic direction. He specializes in commercial risk management and maintains key insurer relationships to benefit Queensland clients.
Cliff Jorgensen
Senior Account Manager
Cliff Jorgensen brings 18 years of insurance expertise to FIS, focusing on heavy vehicle and fleet policies. He ensures clients receive optimal coverage through his deep understanding of transport industry risks.
Michele Doran
Senior Account Manager
Michele Doran specializes in business insurance solutions, helping Queensland companies protect assets and manage liability risks. Her client-focused approach ensures tailored coverage for diverse commercial operations.
Susie Sawatzki
Account Manager
Susie Sawatzki provides personalized insurance advice to small businesses and tradies. With 12 years' experience, she excels at simplifying complex policies and delivering practical risk management solutions.
Louisa Mathews
Account Manager
Louisa Mathews specializes in domestic insurance policies, assisting homeowners and landlords with comprehensive protection. Her attention to detail ensures clients understand policy terms and coverage limitations.
Questions
What business insurance options do you offer?
We provide tailored business insurance packages covering property damage, theft, public liability, and business interruption. Policies can include fire coverage, glass breakage, and mobile equipment protection.
How do I make an insurance claim?
Contact our team directly via phone or email to initiate a claim. We'll guide you through documentation requirements and work with insurers to expedite resolution while keeping you informed throughout the process.
Do you offer cyber insurance for small businesses?
Yes, our cyber insurance protects against data breaches, financial losses from stolen information, and reputational damage. We help Queensland small businesses implement risk management strategies alongside financial protection.
What heavy vehicle coverage do you provide?
We cover commercial vehicles over 5-tonne capacity, including prime movers and specialized transport. Policies protect against accidents, theft, and third-party damage with comprehensive or liability-only options available.
Can you help with tradie insurance?
Yes, we offer tailored trade insurance covering tools, equipment, and liability claims for plumbers, electricians, and builders. Policies include fire damage, burglary protection, and business interruption coverage.
Are you part of any insurance networks?
As Authorised Representatives of Resilium Insurance Broking, we access over 100 global insurers. This partnership enables competitive rates while maintaining adherence to the Insurance Brokers Code of Practice.