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Business Details
37 Years
experience
Emergency
services
Your Trusted Veterinary Care in Warragul & Drouin
West Gippsland Vet Care has been a trusted name in veterinary medicine since 1989, serving the Gippsland region with unwavering dedication. Our team of highly skilled veterinarians and support staff brings over 200 years of combined experience, ensuring comprehensive care for both companion and farm animals. We operate from state-of-the-art facilities in Warragul and Drouin, equipped with advanced diagnostic tools, surgical suites, and climate-controlled wards. Our commitment to continuous education ensures we remain at the forefront of veterinary science, offering specialized services in small animal medicine, emergency care, and cattle nutrition. We pioneered Fear Free techniques in the region, reducing stress for pets during visits.

With a 24/7 emergency service and mobile farm units, we provide round-the-clock care tailored to our clients' needs. Our calf hospital and herd health programs address critical agricultural demands, while our community-focused approach extends to pet grooming, puppy classes, and export certification. We pride ourselves on transparent communication, ethical practices, and fostering long-term relationships built on trust. Every staff member, from veterinarians to receptionists, shares a deep passion for animal welfare, ensuring personalized attention at every interaction. This dedication has earned us recognition as Gippsland's leading veterinary care provider, serving both urban pet owners and rural farming communities.
Services
Companion Animal Care Farm Animal Services Emergency Treatment Surgical Procedures Puppy Classes Pet Grooming Herd Health Programs Diagnostic Imaging Nutritional Consultation Calf Hospital Care
Details
  • Year established: 1989
Highlights and features
  • 30+ years serving Gippsland's veterinary needs with two modern facilities
  • 24/7 emergency service available to existing clients
  • Fear Free certified professionals reducing animal stress
  • Specialized expertise in small animal surgery and cattle nutrition
  • Comprehensive herd health programs for agricultural clients
Associations and certifications
  • Fear Free Certified
What people say
Experienced staff Friendly service Excellent emergency care Fear Free certified Modern facilities
Services
Companion Animal Care
Our clinics provide comprehensive care for pets including routine check-ups, vaccinations, dental care, and chronic disease management. With Fear Free certified staff, we ensure stress-free visits using gentle handling techniques. Our facilities feature digital imaging, in-house labs, and climate-controlled wards for optimal patient comfort and recovery.
Farm Animal Services
We offer specialized veterinary care for livestock including cattle reproductive services, herd health programs, and mobile farm visits. Our Warragul facility includes a calf hospital, cattle crush system, and flotation tank. Services cover mastitis control, nutritional consulting, and emergency farm call-outs available 24/7 for existing clients.
Emergency Treatment
Available 24 hours daily, our emergency service treats critical cases for existing clients. Equipped operating theatres handle trauma cases while our calf hospital provides intensive care. Veterinarians with memberships in emergency medicine and surgical specialties ensure expert care during after-hours emergencies at both Warragul and Drouin locations.
Surgical Procedures
We perform advanced surgical treatments including orthopedic procedures, soft tissue surgeries, and minimally invasive laparoscopic operations. Our operating theatres feature state-of-the-art monitoring equipment with dedicated recovery wards. Specialized surgeons handle complex cases like TPLO procedures and neonatal surgical interventions for both companion and farm animals.
Preventive Care
Our preventive services include vaccination schedules, parasite control, and wellness screening packages. Puppy socialization classes promote behavioral development while nutritional consultations optimize animal health. Regular health checks combined with herd monitoring programs help prevent disease outbreaks in both domestic and agricultural settings.
People
Dr. Grant Nielsen
Partner Veterinarian
Specializing in ruminant nutrition since 1994, Dr. Nielsen holds membership in the Australian College of Veterinary Scientists. He provides expert cattle nutritional advice and mastitis consultancy services to Gippsland farmers while managing the Warragul clinic operations.
Dr. Benton Smith
Partner Veterinarian
With membership in small animal surgery and MBA qualifications, Dr. Smith leads surgical services at Drouin. He specializes in canine reproduction, orthopedic procedures, and PennHIP hip dysplasia screening while managing practice business operations.
Dr. Simon Ronalds
Partner Veterinarian
Local cattle specialist Dr. Ronalds focuses on herd health programs and field pathology services. He provides pregnancy testing, mastitis investigations, and surgical treatments for both farm animals and companion pets across the Drouin region.
Stephanie Smith
Practice Manager
With veterinary industry experience since 2005, Stephanie oversees clinic operations ensuring high service standards. She coordinates staff training programs and client relations while maintaining the practice's commitment to Fear Free certified care.
Cindy Beaumont
Inventory Manager
Former veterinary nurse Cindy manages pharmaceutical supplies and equipment inventory across both clinics. Her 15+ years in the role ensures continuous availability of medications and surgical supplies while supporting client consultations when needed.
Questions
What areas do West Gippsland Vet Care service?
We serve Warragul, Drouin, Garfield, Bunyip and surrounding Gippsland regions from our two clinics located at 1 Bona Vista Rd, Warragul and 185 Princes Way, Drouin.
Do you offer 24-hour emergency services?
Yes, we provide 24/7 emergency veterinary care exclusively for existing clients at both Warragul and Drouin locations with immediate access to surgical and critical care facilities.
What companion animal services are available?
Our services include vaccinations, dental care, surgical procedures, Fear Free-certified stress reduction, puppy classes, grooming, and in-house diagnostics at both clinic locations.
Are your vets specialized in specific fields?
Our veterinarians hold specialist memberships in small animal surgery, emergency medicine, and cattle nutrition, with ongoing professional development ensuring expertise across all veterinary disciplines.
How do I book an appointment?
Book online through our website or call (03) 5623 4822 for Warragul or (03) 5625 1707 for Drouin clinics during operating hours for standard appointments and emergency consultations.
What farm animal services do you provide?
We offer herd health programs, cattle reproductive services, mastitis consultancy, mobile farm visits, calf hospital care, and surgical treatments using specialized equipment like our mobile tipper trailer.