Business Details
25 Years
experience
Your Trusted Mobile Repair Experts in Sydney
Oz Phone Repairs has been delivering expert mobile device repair services since 2001, with over 20 years of combined technical experience across our team. Specialising in smartphones, tablets, and Microsoft Surface devices, we have successfully repaired more than 40,000 devices while maintaining a commitment to quality and customer satisfaction. Our technicians utilise high-quality parts and advanced diagnostic tools to address screen replacements, battery issues, water damage recovery, and complex data restoration.We operate under a strict 'No Fix - No Charge' policy, offering 6-month warranties on most repairs and same-day turnaround times for urgent cases. With both in-store and mail-in services available across Australia, we prioritise transparent communication, competitive pricing, and ethical service delivery to ensure minimal disruption to our clients' daily lives.
Services
iPhone Repairs
Samsung Repairs
Data Recovery
Screen Replacement
Battery Replacement
Water Damage Repair
Microsoft Surface Repairs
Mail-In Repairs
iPad Repairs
Google Pixel Repairs
Details
- Year established: 2001
Highlights and features
- 20+ years of combined experience repairing 40,000+ devices
- 6-month warranty on parts and repairs
- No fix no fee policy for all services
- Same-day turnaround for urgent repairs
- Australia-wide mail-in repair service available
What people say
Fast turnaround time
Competitive pricing
Professional service
No charge for successful fixes
Excellent communication
Services
iPhone Repairs
Specialising in all iPhone models from the original to the latest iPhone 15 series, we address cracked screens, battery replacements, water damage recovery, and data restoration. Our technicians use premium parts to maintain device integrity while ensuring optimal performance. With same-day service available and a 6-month warranty, we prioritise swift, reliable fixes for both common and complex issues.
Water Damage Repair
Our experts handle liquid-damaged devices with advanced diagnostic tools and drying techniques, achieving a 70%+ success rate. The process includes component inspection, corrosion treatment, and functional testing. Covered under our 'No Fix No Fee' policy, this service applies to smartphones, tablets, and Microsoft Surface devices with no upfront charges for assessment.
Screen Replacement
We replace shattered or unresponsive screens for iPhones, Samsung Galaxy devices, iPads, and Google Pixel models using high-quality components. The procedure maintains touchscreen sensitivity and display clarity while preserving features like Face ID. Most replacements complete within hours, with mail-in options available for regional customers requiring urgent screen fixes.
Data Recovery
Specialising in retrieving data from non-functional devices, we recover photos, contacts, and documents from water-damaged or physically broken smartphones and tablets. Our process involves component-level repairs and diagnostic software to access storage chips directly. This service is particularly recommended for devices containing irreplaceable personal or business data.
Mail-In Repairs
Australia-wide customers can utilise our mail-in service for all repair types. Devices are assessed upon arrival, with repair quotes provided before work commences. Free express return postage applies to 98% of cases, with typical turnaround times of 1-2 business days. This service includes tracking updates and insurance options for valuable devices requiring professional attention.
Questions
What devices do you repair?
We repair iPhones, Samsung Galaxy devices, Google Pixel phones, Microsoft Surface tablets/laptops, iPads, and most major smartphone brands including HTC, Huawei, and Blackberry.
Do you offer warranties on repairs?
Yes, most repairs come with a 6-month warranty covering both parts and labour, reflecting our confidence in repair quality and component durability.
Can I send my device for repair from regional Australia?
Absolutely – our mail-in service handles devices Australia-wide with free express return postage on 98% of cases, typically completed within 1-2 business days.
What if my device can't be repaired?
Under our 'No Fix – No Fee' policy, you pay nothing if we can't restore functionality. We'll explain the issue and discuss replacement options if required.
Are your technicians qualified?
Our team has over 20 years of combined experience with specialist training in modern device architectures, including experience working with both authorised and independent repair centres.
