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Business Details
45 Years
experience
Your Trusted Jewellery Experts in Forest Hill
Gillian's Jewellery has been a trusted name in Melbourne's Eastern Suburbs since 1981, specialising in bespoke jewellery design, repairs, remodelling, and restoration. Our team of skilled artisans combines decades of experience with a passion for craftsmanship to breathe new life into cherished pieces. We prioritise personalised service, ensuring every client receives tailored solutions that reflect their unique stories and preferences. Our expertise extends to sourcing high-quality gemstones and metals, enabling us to create custom designs that meet exact specifications. With a focus on preserving sentimental value, we handle vintage, antique, and estate jewellery with meticulous care.

Our commitment to transparency and affordability ensures clients receive exceptional value without compromising on quality. Over 40 years, we have built a reputation for excellence, earning the trust of generations of customers. Our services cater to both individual and corporate needs, from everyday wear to one-of-a-kind creations. We pride ourselves on fostering long-term relationships through integrity, expertise, and a dedication to exceeding expectations.
Services
Jewellery Repairs Custom Design Restoration Remodelling Vintage Jewellery
Details
  • Year established: 1981
Highlights and features
  • Over 40 years of expertise in jewellery design and restoration.
  • Personalised service tailored to individual client needs.
  • Skilled artisans specialising in vintage and antique preservation.
  • Transparent pricing with a focus on affordability.
  • Comprehensive services from repairs to custom creations.
What people say
Knowledgeable staff Excellent service Outstanding craftsmanship Preserved sentimental value Fair pricing
Services
Jewellery Repairs
Our jewellery repair service addresses broken chains, clasp replacements, stone setting, and polishing. With over 40 years of experience, we restore functionality and beauty to treasured pieces. Clients benefit from meticulous attention to detail and use of traditional techniques, ensuring longevity and preserved sentimental value.
Custom Design
Custom design services transform client visions into unique creations using gold, silver, and gemstones. We guide clients through material selection and design refinement, prioritising personal stories and preferences. Our artisans combine CAD technology with handcraftsmanship to deliver one-of-a-kind pieces that reflect individuality.
Restoration
Specialising in vintage and antique restoration, we revive heirlooms through gemstone replacement, metalwork repair, and engraving restoration. Our approach maintains historical accuracy while ensuring structural integrity. Clients receive expert consultation to preserve authenticity and emotional significance of their cherished items.
Remodelling
Remodelling services repurpose outdated or unworn pieces into modern designs. Options include re-mounting stones, re-casting, or creating entirely new settings. This service allows clients to retain sentimental value while updating aesthetics, with expert guidance throughout the creative process.
Second-Hand Dealer
As licensed dealers, we buy and sell vintage, antique, and estate jewellery. Our team authenticates pieces and offers fair valuations, ensuring clients receive accurate assessments. We specialise in sourcing rare items and providing restoration services to maintain their historical and monetary value.
People
San
Jeweller & Owner
San leads Gillian's Jewellery with over 40 years of industry experience, specialising in custom design and restoration. Known for meticulous craftsmanship and client-focused service, San transforms sentimental pieces into wearable art while maintaining their historical integrity.
Alice
Jewellery Expert
Alice brings expertise in vintage jewellery authentication and customer service, ensuring clients receive informed guidance. Her attention to detail and passion for preserving heritage pieces contribute to the store's reputation for excellence in antique restoration.
Questions
What services does Gillians Jewellery offer?
We provide jewellery repairs, custom design, remodelling, restoration, and vintage/antique jewellery sales. Our expertise includes ring resizing, stone setting, and CAD-assisted bespoke creations.
Are your jewellers qualified?
Our team has over 40 years of combined experience, with specialists in vintage restoration and CAD design. We maintain rigorous standards in craftsmanship and material sourcing.
Can you repair broken heirloom jewellery?
Yes, we specialise in restoring antique pieces using traditional techniques while preserving historical integrity. Our process includes consultation to understand sentimental value before proceeding.
Do you offer warranties on new jewellery?
All new pieces come with a one-year guarantee covering manufacturing defects. We also provide free inspections to ensure ongoing quality and durability.
How long does custom jewellery creation take?
Custom designs typically require 4-6 weeks, depending on complexity. This includes consultation, design approval, material sourcing, and handcrafting by our skilled artisans.
Can you resize rings purchased elsewhere?
Yes, we resize rings from other retailers using professional techniques that maintain structural integrity, with pricing based on metal type and design complexity.