Rescuing Perth since 2004
Who We Are
Geeks to the Rescue was born from a desire to tackle the frustrations associated with unreliable and overpriced computer repairs. Founded by Nathan Cope, a seasoned IT professional with over 30 years of experience, our mission is to provide Perth residents and businesses with honest, efficient, and affordable computer repair and IT support.
Our Founder: A Tech Expert with a Vision
Nathan Cope, the founder of Geeks to the Rescue, brings a wealth of knowledge and expertise to the table. Armed with a Bachelor's degree in Information Processing and honed by years of experience in the IT industry, Nathan has a proven track record of solving complex technical problems for both large corporations and individual clients.
Our Philosophy: Transparency and Customer-Centered Care
At Geeks to the Rescue, we believe in clear communication and honest pricing. We explain the issue, the solution, and the cost in straightforward language, ensuring our clients are fully informed throughout the process. We prioritize excellent customer service, offering responsive and personalized attention to every case.
Our Services
We offer a comprehensive range of services to address all your computer and IT needs, including:
- Computer Repair & Troubleshooting: Hardware and software repair, data recovery, virus removal, operating system installations, and more.
- Network & Security: Network troubleshooting, router & firewall configuration, data security solutions, and security software installation.
- Data Recovery & Backup: Data recovery from corrupted drives, data backup solutions, and data migration services.
- Training & Support: IT training and support for individuals and businesses, including computer setup, software training, and troubleshooting guidance.
Why Choose Geeks to the Rescue?
Our clients choose us for:
- Experienced and certified technicians: Our team comprises highly skilled professionals with vast experience in the field.
- Honest and transparent communication: We believe in clear and open communication, providing clear explanations and cost estimates upfront.
- Customer-centered approach: We prioritize understanding your needs and delivering solutions that work for you.
- Competitive pricing: We offer competitive rates and regularly provide special offers and discounts.
- Quick turnaround times: We strive to resolve your issues as quickly and efficiently as possible.
Exceptional Service
The reviewers have unanimously praised Nathan's exceptional service, skills, and professionalism. They have highlighted his kindness, easy-to-talk-to nature, and ability to explain complex technical issues in a clear and concise manner. Nathan has consistently demonstrated a strong work ethic, being prompt, efficient, and punctual in his appointments.
Troubleshooting and Solution
Nathan has effectively solved a range of issues for his clients, including fixing old PC problems, setting up new laptops, and resolving software glitches. He has shown expertise in transferring data from old systems to new ones and has provided ongoing support to ensure clients' needs are met.
Professionalism and Friendliness
The reviewers have praised Nathan's professionalism, friendliness, and approachability. They have commended his ability to explain complex technical issues in a clear and concise manner, making them feel at ease. His friendly and caring nature has reassured clients and made them feel valued and respected.
