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At Auto Repair & Towing Service, we take pride in being the leading towing and roadside service provider in Mackay, Queensland. With over 50 years of experience, our team of experts is dedicated to providing top-notch services to our customers. Our mission is to build long-standing relationships with the Mackay community and surrounding regions by providing quality, reliable, and professional vehicle towing services and roadside assistance.
Our History
Our story began in 1968, when we first opened our doors in Shakespeare Street, Mackay. Over the years, we have relocated to larger premises, expanding our services to cater to the growing needs of the community. In 2007, our current owners, Dennis and Shane Muntelwit, took the reins, bringing with them a wealth of experience in the truck and transport industry.
Our Services
We offer a comprehensive range of services, including 24/7 emergency towing, town/city towing, heavy towing, and roadside patrol assistance. Our team is fully equipped to handle any roadside situation, ensuring that you receive prompt and efficient service whenever you need it. Whether you're broken down, had an accident, or stuck in a sticky situation, we're just a phone call away.
Our Expertise
Our team of highly qualified and dedicated experts has considerable experience in the transportation and recovery business. We take pride in our guiding company aim: to give our customers peace of mind when it comes to the transportation of their vehicles. We care about our customers and strive to provide the best possible service to ensure their satisfaction.
Our Commitment
At Auto Repair & Towing Service, we're committed to providing a fast, reliable, and professional service to our customers. We understand the importance of getting back on the road quickly and safely, which is why we're available 24/7 to assist with any towing or roadside emergency. Contact us today to experience the difference for yourself.
Customer Satisfaction
The majority of customers who have used this towing service have been extremely satisfied with their experience. Many customers have reported receiving exceptional service from the team, citing punctuality, quality, professionalism, and value as key factors that contributed to their positive reviews.
Specific Examples of Excellent Service
Several customers have shared specific accounts of the excellent service they received. For example, one customer, Fiona Richard, was stranded near Mackay after breaking down, but was rescued by a helpful gentleman who went out of his way to ensure she received the assistance she needed. Another customer, Alecia-Beth Elsing, experienced a roadside breakdown, but was able to get back on the road thanks to the quick and professional service provided by the team.
Exceptional Service Provider
The team providing this service has clearly established a reputation for excellence. Customers rave about the politeness and professionalism of the team, who are committed to providing top-notch service. From punctual arrivals to quality workmanship, customers have been thoroughly impressed with the level of service they have received.
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