Keeping you comfortable all year round
At Frozone Air, we pride ourselves on being a local, family-owned and operated business with a passion for delivering exceptional air conditioning services to the Sydney and Melbourne communities. With a strong focus on customer satisfaction, we strive to provide the highest quality installations, repairs, and maintenance services for all types of air conditioning systems. Our team of licensed and insured technicians is dedicated to ensuring that our customers receive the best-customised service to meet their unique needs.
Our Services
Frozone Air offers a comprehensive range of services to cater to all your air conditioning needs. Whether you're looking for a new installation, a repair, or routine maintenance, our team is equipped to handle it all. We specialise in the installation of new systems, including split systems, multi-split systems, and ducted systems. Our technicians are also proficient in repairing broken-down systems, regardless of the make or model. Additionally, we offer regular servicing and maintenance to ensure that your air conditioner operates efficiently and effectively.
Why Choose Us
At Frozone Air, we differentiate ourselves from other service providers by our commitment to providing honest and upfront pricing, real booking times, and a 5-year installation warranty. Our licensed in-house technicians and installation professionals undergo rigorous training to ensure that they deliver the highest standards of workmanship. We also pride ourselves on having a 5-star rating and over 230+ glowing reviews from satisfied customers.
Our Expertise
Our team of experts has extensive knowledge and experience in the installation, repair, and maintenance of air conditioning systems. We cater to a wide range of customers, from residential to commercial, and pride ourselves on being able to handle complex projects with ease. Whether you're looking for a solution for your home or business, we have the skills and expertise to deliver a customized solution that meets your specific needs.
Our Commitment to Customer Satisfaction
At Frozone Air, we understand the importance of customer satisfaction. That's why we go above and beyond to ensure that every interaction with our team is a positive one. From our initial consultation to the final installation or repair, our team will work tirelessly to ensure that you receive the best service possible. We value your time and promise not to keep you waiting all day long, providing you with a real booking time and not a full-day window.
Get in Touch
For more information or to book a job online, please visit our website or call us on 1300 801 839. Our team of experts is ready to assist you with all your air conditioning needs. We look forward to serving you.
Overall Experience
Frozone Air has consistently received excellent reviews from its customers, with all reviewers giving the company a perfect 5-star rating. The majority of reviewers have reported a seamless experience from start to finish, highlighting the professionalism, efficiency, and courtesy of Frozone Air's technicians.
Installation and Communication
Reviewers have praised Frozone Air's installation process, citing punctuality, cleanliness, and attention to detail. Technicians are described as friendly, professional, and helpful, providing explanations and demonstrations of the installed systems. The installation process is also commended for being on schedule, with reviewers noting that the company kept them informed throughout the process.
Customer Service
Frozone Air's customer service has been praised by reviewers, with some even mentioning the lovely receptionist who handled their queries. Reviewers have reported that the staff are efficient, responsive, and honest, providing explanations and reassurances when needed.
Recommendations
The vast majority of reviewers have recommended Frozone Air to others, citing the company's exceptional service, quality of work, and competitive pricing. Reviewers have also reported passing on recommendations to friends and family.
