Business Details
50 Years
experience
Emergency
services
Your Trusted Pet Care Partner in Raymond Terrace
Raymond Terrace Veterinary Clinic has been a trusted provider of compassionate and professional veterinary care since 1976. Our team of experienced veterinarians and dedicated staff are committed to delivering modern, affordable healthcare solutions for pets, ensuring a gentle and caring approach to treatment. With a strong focus on community integration, we have served thousands of pets and their owners, offering expert advice and treatment tailored to individual needs. Our fully equipped facilities include in-house diagnostic laboratories, advanced imaging technology, and a comprehensive pharmacy, enabling prompt and accurate care. We prioritise client education, empowering pet owners with the knowledge to make informed decisions about their pets' health.Emergency services are available after hours, and our team provides 24/7 support for urgent cases. Specialising in preventative care, dentistry, desexing, and specialist referrals, we treat every pet as part of our extended family. Our commitment to excellence is reflected in our ongoing investment in staff training and cutting-edge medical advancements. As a family-owned practice, we combine decades of expertise with a personal touch, ensuring every visit is stress-free for both pets and their owners. Whether it's routine vaccinations, complex surgical procedures, or long-term health management, we are dedicated to maintaining the highest standards of animal welfare.
Services
Veterinary Services
Pet Vaccinations
Dental Care
Desexing
Radiography
Clinical Pathology
Emergency Procedures
Specialist Referrals
Pet Care Services
Flea and Tick Control
Details
- Year established: 1976
Highlights and features
- We offer over 45 years of combined veterinary expertise with a team of dedicated specialists.
- Our clinic provides 24/7 emergency services for urgent pet care needs.
- We utilise advanced diagnostic equipment, including in-house laboratories and digital radiography.
- Our staff specialises in exotic pet care, including birds, reptiles, and small mammals.
- We prioritise client education to help owners make informed decisions about pet health.
What people say
Gentle approach
24/7 emergency support
Expert staff
Modern facilities
Clear communication
Services
Veterinary Services
Our clinic provides comprehensive veterinary care, including routine check-ups, vaccinations, and chronic disease management. Our services cater to dogs, cats, birds, reptiles, and small mammals, ensuring tailored treatment plans for each pet. With a focus on preventative care, we help maintain long-term health and wellbeing through expert consultations and advanced diagnostics.
Dental Care
We offer professional dental cleanings, extractions, and oral health assessments under anaesthesia. Our team addresses periodontal disease, tooth decay, and oral infections, using modern equipment to ensure safe and effective treatment. Regular dental care prevents systemic health issues and maintains your pet's comfort and quality of life.
Desexing
Our surgical desexing services include castration for males and speying for females, typically performed from four months of age. The procedure prevents unwanted litters, reduces roaming behaviour, and lowers risks of reproductive cancers. Post-operative care includes pain management and follow-up checks to ensure proper healing.
Radiography
Digital radiography enables accurate diagnosis of bone fractures, joint issues, and internal organ conditions. Sedation ensures clear imaging, while our in-house lab provides rapid results for urgent cases. This non-invasive tool supports effective treatment planning for both emergency and chronic conditions.
Clinical Pathology
Our in-house laboratory conducts blood tests, urinalysis, and faecal exams to detect infections, organ dysfunction, and metabolic disorders. Rapid turnaround times allow immediate treatment adjustments, while complex cases are referred to external specialists for detailed analysis, ensuring comprehensive diagnostic accuracy.
People
Dr Jeff Tillman
Veterinarian (Retired)
Founder of the clinic in 1976, Dr Jeff Tillman provided 47 years of veterinary service before retiring in 2025. His extensive experience shaped the clinic's commitment to compassionate care and community support.
Dr Bethanie Tillman
Veterinarian & Practice Owner
Co-owner since 2013, Dr Bethanie Tillman specialises in breeding, reproduction, and internal medicine. A Queensland graduate, she actively participates in dog shows with her award-winning Australian Shepherds, combining clinical expertise with a passion for animal welfare.
Dr Fiona Wells
Veterinarian
Dr Fiona Wells has served the clinic since 1991, treating both large and small animals. With a focus on wildlife care, she brings a broad spectrum of experience and a compassionate approach to patient treatment and client communication.
Britta
Senior Vet Nurse
As senior nurse since 2013, Britta manages client inquiries and coordinates veterinary support. Her special interest in feline care complements her role in ensuring smooth clinic operations and exceptional pet owner experiences.
Renee
Registered Veterinary Nurse
Renee joined the team in 2016, combining veterinary nursing with exotic poultry breeding and equine saddlery. Her diverse animal expertise enhances the clinic's ability to care for a wide range of pets and livestock.
Questions
What emergency services do you offer after hours?
Our after-hours emergency service connects clients to an answering service, with duty vets returning calls promptly. Critical cases may be referred to Newcastle Animal Emergency Centre if necessary.
Do you treat exotic pets like birds or reptiles?
Yes, our clinic provides care for exotic pets including birds, rabbits, reptiles, and small mammals, with staff experienced in their unique healthcare needs.
What payment methods are accepted?
We accept cash, credit cards, and direct transfers. Payment plans may be available for extensive treatments upon prior arrangement.
How can I schedule a routine check-up?
Book appointments via phone during business hours or use our online contact form. We recommend annual check-ups for adult pets and more frequent visits for seniors or those with chronic conditions.
Are there facilities for advanced diagnostics?
Our clinic features digital radiography, in-house blood testing, and partnerships with external labs for specialist analysis, ensuring comprehensive diagnostic capabilities.
What preventative care services do you recommend?
We advise regular vaccinations, flea and tick prevention, dental check-ups, and weight management programs to maintain optimal pet health and prevent disease.
