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Nestled in the heart of Eltham, Eltham Veterinary Practice stands as a trusted partner in pet care, offering comprehensive medical and wellness services for all stages of life. We are a team of passionate veterinarians, nurses, and receptionists dedicated to fostering the health and happiness of your furry friends.
Dedicated Care Across All Stages
Whether your beloved companion needs routine vaccinations, compassionate care for an aging pet or specialist intervention for an illness, our team is here to provide compassionate and comprehensive care. We offer a complete range of services including:
**Healthcare & Wellbeing
Our preventive care packages and regular health checks will ensure your pet stays healthy and strong. We also offer comprehensive wellness plans to keep your furry friend happy and active.
**Surgical & Diagnostic Services
Our skilled veterinarians have extensive experience in diagnosing and treating a wide range of health concerns. We are equipped with state-of-the-art equipment and perform both surgical and diagnostic procedures in-house.
**Compassionate Support
We understand that welcoming a new puppy or kitten into your family requires special guidance. Our experienced team can provide valuable advice on training, nutrition and socialization. Our home euthanasia service offers a comforting and compassionate end-of-life experience for your beloved companion.
**Empowering Pet Ownership
We believe in empowering pet owners with knowledge and resources to actively participate in their pets' care. Our team regularly shares valuable information through educational materials, newsletters, and interactive consultations.
Our Philosophy
At Eltham Veterinary Practice, we prioritize:
- Compassion: We treat every pet as our own, offering gentle and empathetic care.
- Accessibility: We provide straightforward information and transparent pricing.
- Innovation: We stay updated with the latest advancements in veterinary care.
- Partnership: We collaborate with clients to create personalized care plans.
Overall Experience
The Eltham Vet Practice has received mostly glowing reviews from satisfied customers, with many praising the friendly, warm, and inviting atmosphere, as well as the caring and knowledgeable staff.
Positive Comments
The majority of reviewers have had positive experiences with the practice, highlighting the excellent service and treatment they received. Many have praised the vets' expertise, the reception staff's helpfulness, and the practice's overall professionalism.
Negative Comments
However, a few reviewers have had negative experiences, citing issues with pricing transparency and perceived overcharging. One reviewer felt that the practice was unhelpful during a difficult time, refusing to provide a payment plan for a necessary surgery.
Unhelpful Experience
One reviewer, Amy James, felt that the practice was unhelpful during a difficult time, refusing to provide a payment plan for a necessary surgery despite having already paid thousands of dollars over several years.
Overcharging
Another reviewer, Francesca Garnett, felt overcharged after a recent visit, citing a high bill with no prior notice. She also mentioned that this was not the first time she had felt overcharged by the practice.
Grooming Services
One reviewer, D. S., did not have a comment about the veterinary services but praised Dani, the dog groomer, for providing great clips and showing care for clients' pets.
Recommendations
Many reviewers have highly recommended the practice, praising the vets' expertise, the reception staff's helpfulness, and the practice's overall professionalism.
