Experience Beauty Elevated
At Centro Estates, we are a medium-sized boutique real estate agency located in the heart of Subiaco, specializing in the Western Suburbs. Our team, led by Director and Licensee Susan Taylor, has over 28 years of experience in the real estate industry. We pride ourselves on our commitment to providing exceptional customer service, ensuring that our clients receive personalized attention and tailored solutions to meet their unique needs.
Our Philosophy
At Centro Estates, we believe that the true measure of success is client satisfaction. Our team of experienced professionals is driven by a passion for delivering outstanding results, backed by the latest methods and technology. We understand that every client has different goals and aspirations, and we strive to provide personalized service that exceeds their expectations.
Buying and Selling with Us
Whether you're looking to buy, sell, or lease a property, our team is dedicated to providing a seamless experience. Our sales representatives are driven, reliable, and passionate about delivering exceptional results. We use only the highest quality and trending marketing tools, backed by the latest methods and technology, to ensure that our clients receive maximum exposure for their properties.
Property Management
As your trusted Property Manager, our goal is to protect your investment and maximize your returns. We work closely with our clients to understand their unique needs and goals, providing regular reports and updates to keep them informed every step of the way. With our expertise and attention to detail, you can have peace of mind knowing that your property is in safe hands.
What Our Clients Say About Us
Don't just take our word for it! Our clients rave about our exceptional service, professionalism, and commitment to delivering outstanding results. From first-home buyers to seasoned investors, our clients appreciate our personalized approach, expertise, and dedication to achieving their goals.
Get in Touch
If you're thinking of buying, selling, or leasing a property, or would like to learn more about our services, we invite you to contact our team. We're here to help you achieve your real estate goals.
Overall Experience
The reviews for Centro Estates are predominantly positive, with 7 out of 8 reviewers giving a 5-star rating. Reviewers praised the agency's professionalism, efficiency, and knowledge of the Perth real estate market.
Efficient and Professional Service
Several reviewers mentioned that Centro Estates' staff, including Stephanie, Susan, and Ava, were a pleasure to deal with. They provided excellent communication, updates, and follow-through on requests. Reviewers noted that the agency managed their expectations effectively, resulting in a seamless experience.
Real Estate Knowledge
Reviewers praised the agency's in-depth knowledge of the Perth real estate market, including current trends, effective marketing, and property presentation. This expertise helped reviewers achieve the best possible price for their property.
Positive Feedback
Reviewers commented on the agency's professionalism, with one reviewer stating that Stephanie was a "thoroughly professional realestate agent."
Disappointing Experience
One reviewer, Holly Spencer, had a negative experience with Centro Estates. She reported that the property management side of the business was unresponsive, dismissive, and rude. She claimed that the agency failed to communicate with her, pass on information about damage to the property, and ultimately left her to fix the issues herself.
Maintenance and Property Condition
Holly Spencer also criticized the agency for failing to maintain the property during tenancy and for not addressing reports of mould, maggots, and filth.
Conclusion
While Centro Estates' overall rating is 4.75 out of 5 stars, it's essential to take note of the negative experience reported by Holly Spencer. However, the majority of reviewers praised the agency's professionalism, efficiency, and real estate knowledge.
