Business Details
22 Years
experience
Premium Mattresses and Adjustable Beds in Perth
The Back & Neck Bed Shop has been a family-owned business in Perth for 20 years, founded by Tony and now operated with his son Kane. Our mission is to provide high-quality, sustainable bedding solutions that improve sleep and overall health, inspired by Tonys fathers experience with pain relief through better sleep. We specialize in certified natural latex mattresses, offering Perths widest selection, and back our products with a 10-year warranty due to confidence in their durability. Our team prioritizes personalized service, ensuring customers find the perfect bed without pressure to purchase. Sustainability is central to our values, using natural materials and recycling services to minimize environmental impact.We pride ourselves on exceptional customer service, with knowledgeable staff dedicated to understanding individual needs and recommending tailored solutions. Our range includes adjustable beds, memory foam mattresses, and therapeutic pillows, all designed to enhance comfort and support. With showrooms across Perth and delivery to regional areas, we combine local expertise with WA-made products to deliver premium bedding at competitive prices. Our commitment to quality and customer satisfaction has earned us a reputation as Perths leading retailer of certified natural latex bedding. We invite you to experience the difference of our eco-friendly, health-focused approach to sleep solutions.
Services
Natural Latex Mattresses
Adjustable Beds
Memory Foam Pillows
Mattress Toppers
WA-Made Spring Mattresses
Therapeutic Pillows
Eco-Friendly Bedding
Delivery Services
In-Store Consultations
Custom Mattress Solutions
Details
- Year established: 2004
Highlights and features
- 20 years of expertise in premium bedding solutions
- 10-year warranty on all mattresses for durability
- Environmentally friendly certified natural latex products
- Personalized service with no pressure to purchase
- WA-made spring mattresses and adjustable beds
Associations and certifications
- ECO Certified
- LGA Certified
What people say
Super comfy staff
Best place for pillows
Superior WA-made products
No pressure service
Transformed my sleep
Services
Natural Latex Mattresses
Our certified 100% natural latex mattresses offer superior comfort and support, designed to align the spine and reduce pressure points. Made from eco-friendly materials, they provide durability and temperature regulation for a restful night's sleep. Ideal for those seeking sustainable, health-focused bedding solutions.
Adjustable Beds
Customizable adjustable beds allow personalized positioning for optimal comfort, aiding conditions like back pain and sleep apnea. Features include zero-gravity settings and independent head/foot adjustments, combining luxury with therapeutic benefits for improved sleep quality and mobility.
Therapeutic Pillows
Designed to alleviate neck and shoulder pain, our therapeutic pillows use memory foam and latex to maintain proper spinal alignment. They cater to various sleeping positions, ensuring pressure relief and enhanced sleep quality through tailored support.
Mattress Toppers
Mattress toppers add a layer of comfort to existing beds, available in memory foam and latex. They extend mattress lifespan by softening firm surfaces and improving pressure distribution, offering a cost-effective solution for better sleep.
WA-Made Spring Mattresses
Crafted in Western Australia, these spring mattresses combine traditional support with modern comfort technologies. They offer breathability and durability, tailored to meet Australian standards for quality sleep solutions.
People
Kane
Sales Consultant
With extensive product knowledge, Kane assists customers in finding tailored bedding solutions. He prioritizes personalized service, ensuring informed decisions without pressure to purchase, and has earned consistent praise for his expertise and approachability.
Tony
Owner
Co-founder Tony oversees operations, leveraging 20 years of industry experience. He focuses on sustainability and quality, ensuring the business maintains its commitment to eco-friendly practices and premium bedding solutions.
Ruth
Sales Consultant
Ruth provides exceptional service, offering detailed product insights and testing options to ensure proper alignment and comfort. Her expertise in sleep apnea-friendly solutions has earned high customer satisfaction.
Bree
Sales Consultant
Bree offers personalized attention, guiding customers through mattress and base options. Her thorough approach and product knowledge ensure customers find solutions tailored to their health and comfort needs.
Amanda
Customer Service
Amanda supports customers with order processing and inquiries, ensuring seamless transactions. Her friendly demeanor and efficiency contribute to the businesss reputation for exceptional service.
Questions
What types of mattresses do you offer?
We specialize in certified natural latex, memory foam, and WA-made spring mattresses, each designed for comfort, support, and durability.
Do you provide adjustable beds?
Yes, our adjustable beds feature customizable settings for personalized comfort, ideal for health conditions and enhanced sleep quality.
Are your products eco-friendly?
Our natural latex mattresses are ECO and LGA certified, using sustainable materials and recyclable components to minimize environmental impact.
Do you deliver to regional areas?
Yes, we offer delivery to Albany, Bunbury, Busselton, Geraldton, and Mandurah, with country phone orders welcomed.
What is your return policy?
We provide a 10-year warranty on mattresses and offer exchanges for unused products, ensuring customer satisfaction with tailored solutions.
Can I test products in-store?
Yes, our showrooms allow hands-on testing with expert guidance to help you find the perfect bedding solution.
