We Clean Out Gutters not Wallets
Passionate about clean and healthy homes
Ben's Gutter Cleaning & Exterior Cleaning Service has been proudly serving the Gold Coast and surrounding areas since 2002. Founded by Ben Miller, a skilled and safety-certified professional, the company is built on a foundation of integrity, efficiency, and exceptional customer service.
What sets us apart?
At Ben's Gutter Cleaning & Exterior Cleaning Service, we understand the importance of a clean and healthy home. We go above and beyond to provide comprehensive and tailored solutions to protect your property from the elements and enhance its curb appeal. Our services include:
Roof Cleaning
- Gentle yet effective cleaning methods to restore your roof to its former glory.
- Removal of dirt, dust, algae, and bird droppings.
- Protection against water damage and leaks.
Exterior Cleaning
- Soft washing service that safely removes dirt, grime, and pollutants from your home's exterior.
- Customized solutions for different materials like brick, vinyl siding, and stucco.
- Restoration of your home's aesthetic beauty and value.
Gutter Cleaning
- Comprehensive cleaning of gutters and downpipes to prevent water damage and pest infestation.
- Removal of debris, leaves, and silt.
- Comprehensive inspection to ensure optimal drainage.
Additional Services
- Solar panel cleaning to maximize efficiency and prevent damage.
- Bird proofing solutions to keep your property free from bird droppings and nests.
Customer-centric approach
We pride ourselves on providing:
- Personalised and friendly service: We understand that each customer has unique needs and expectations, so we tailor our services to meet your specific requirements.
- Open communication: We will keep you updated throughout the process and answer any questions you have.
- Competitive pricing: We offer affordable and transparent pricing plans to fit your budget.
Get a free quote today!
Contact us today for a free, no-obligation quote for your cleaning needs. We look forward to exceeding your expectations and helping you maintain a clean and healthy home.
Overall Experience
The customers of Ben's Gutter Cleaning have had a mix of positive and negative experiences. While some customers have reported excellent communication, on-time service, and quality work, others have had issues with poor communication, missed appointments, and unprofessional behavior.
Communication
Communication has been a major issue for some customers. Ken had to phone twice for a quote, and when the job was arranged, the team failed to show up without contacting him. On the other hand, several customers have praised the excellent communication from Ben's Gutter Cleaning, including responsive emails, efficient scheduling, and clear explanations of the work to be done.
Quality of Work
The majority of customers have been satisfied with the quality of work done by Ben's team. Jacqueline, Bee, Lisa, Daniel, Tony, and Ian have all praised the thorough job done, with some even mentioning the excellent maintenance advice provided. However, Ken's experience was disappointing, as the team failed to complete the job.
Professionalism
Ben's Gutter Cleaning has been praised for their professionalism by several customers. Tony mentioned the excellent safety equipment used, and Daniel appreciated the positive responsiveness and punctuality. However, Ken's experience was marred by the team's unprofessional behavior.
Value for Money
Several customers have mentioned that Ben's Gutter Cleaning is competitively priced. Jacqueline, Bee, and Tyson have all mentioned the value for money they received.
Action Taken
In response to Ken's complaint, Ben has made contact with an explanation and is attempting to rectify the situation.
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