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At Bolts and Fasteners Bendigo, we pride ourselves on being a locally owned and operated business that has been serving the community for over 23 years. Our team is dedicated to providing exceptional service, quality products, and competitive prices to our valued customers. With our extensive range of bolts, fasteners, tools, hardware, and industrial and engineering supplies, we strive to be a one-stop-shop for all your needs.
Our Services
We understand the importance of providing our customers with a seamless shopping experience. That's why we offer a range of services to make ordering and delivery as easy as possible. Whether you know exactly what you need or require expert advice, our friendly and professional staff are always happy to assist you. We also offer after-hours service for orders and enquiries, ensuring that you can get what you need, when you need it.
Our Products
Our product range is carefully selected to ensure that we offer only the highest quality products that will stand the test of time. From bolts and fasteners to workshop equipment, safety products, and welding equipment, we have got you covered. Our buying power as a member of the Synergy Group enables us to pass the savings on to you, ensuring that you get the best value for your money. If we don't have what you're looking for, we'll do our best to get it for you quickly.
Our Commitment
At Bolts and Fasteners Bendigo, we are committed to supplying superior industrial and engineering products at competitive prices, backed by exceptional service. We believe in building long-term relationships with our customers, and we strive to provide the right advice and the right product every time. Our team is dedicated to ensuring that you get the help and support you need to get the job done efficiently and effectively.
Positive and Negative Experiences
The majority of reviewers had a negative experience at Nuts and Bolts. Many felt that the store's policy of imposing a $10 minimum purchase was unfair and frustrating. Some reviewers were also unhappy with the lack of helpfulness and poor customer service they received.
Customers Who Didn't Find What They Needed
Michael Terry's 5-star review is an exception. He was happy with the service he received from Ethan, who helped him find what he needed. However, most reviewers were not so lucky. Shannon Wilson had a terrible experience, feeling that the store was dishonest and misleading. Michael Cauchi and David Thomas were also unhappy with their experiences, feeling like they were ripped off. Stanley Whiplash and Kevin had similar issues, feeling like they were not treated fairly.
Issues with Minimum Purchase Policy
Many reviewers were frustrated with the minimum purchase policy, feeling that it was unnecessary and unfair. Luke Hindle and Gail Secombe were both unhappy with this policy, feeling like it forced them to buy things they didn't need. Gail Secombe also had an issue with the quality of the products she received, including screws that were the wrong size and shape.
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