Empowering Individuals, Enriching Communities
At International Cargo Express (ICE), we pride ourselves on being a premier international freight forwarder with a strong focus on providing exceptional customer service. With over 35 years of expertise, we have built a reputation for delivering tailored freight solutions that cater to our clients' unique needs. Our Australian-owned business has an extensive global reach, with over 300 partner offices across the globe, enabling us to facilitate the smooth movement of cargo in and out of Australia.
Our Approach
At ICE, we take the time to understand your business and your specific logistics requirements. Our experienced team reviews your logistical process and advises on the best and most cost-effective solution available. We source the best shipping options from our vetted global network, ensuring that your cargo is delivered on time and in perfect condition.
Our Services
At ICE, we offer a range of services to cater to our clients' diverse needs. Our comprehensive services include:
- AirFreight: Take advantage of our global network of air freight carriers for quick delivery of your goods.
- Sea Freight: Benefit from our efficient and reliable sea freight solutions for both FCL and LCL.
- Customs Consultancy: Partner with us for expert customs advice and clearance.
- Warehousing & Transport: We select the best transport modes and storage options to suit your requirements.
- Project Cargo: Expertly coordinate complex projects, handling heavy, out-of-gauge, and bulk cargo end-to-end.
Why Choose Us
At ICE, we stand out from the competition with our:
- Full-Service International Freight Forwarders: We're not tied to only one service option. We source the best solution available within our global network.
- Approachable & Accessible: Fast & Easy Communication: Reach who is managing your shipment directly, without the challenge of going through multiple parties.
Our Expertise
With over 35 years of experience, our team has built a reputation for delivering exceptional results. We have:
- A strong network of 300+ overseas forwarding partner offices, carefully selected by our experienced Board of Directors.
- A team of experienced professionals with an average of 10 years' service with ICE.
Our Values
At ICE, we believe in:
- Flexibility: We understand that every business is unique and requires tailored solutions.
- Knowledge: We take the time to understand your needs and provide expert advice.
- Personability: We pride ourselves on exceptional customer service and direct access to our senior management.
Our Offices
We have four offices strategically located near major ports in:
- Sydney
- Melbourne
- Brisbane
- Perth
Get in Touch
At ICE, we're committed to providing exceptional customer service. If you have any questions or would like to learn more about our services, please don't hesitate to contact us.
Exceptional Service and Expertise
ICE Cargo's professionalism and expertise have been consistently praised by their clients. Their staff have been commended for their valuable advice, excellent communication, and punctuality. The company's ability to provide a smooth transportation process, reliable delivery, and exceptional customer service has instilled confidence in their clients.
Personalized and Knowledgeable Support
The knowledgeable staff at ICE Cargo have been described as friendly, helpful, and proactive. They have been praised for taking the time to explain complex logistics processes and providing background information to their clients. The personalized support and attention to detail have made clients feel valued and appreciated.
Reliable and Efficient Operations
ICE Cargo's operations have been described as efficient, reliable, and hassle-free. Their clients have praised the company's ability to navigate complex logistical issues, manage customs clearance, and arrange delivery to their door. The company's proactive approach has helped clients avoid potential disasters and ensured the successful transportation of their goods.
High-Quality Marketing Content
ICE Cargo's marketing team has been commended for producing high-quality, informative content that has helped clients better understand logistics, imports, and global freight trends. Their regular updates and industry insights have been well-received by clients, who appreciate the valuable information and expertise shared by the company.
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