Transforming your online presence to 80% of your success
At CSIT, we are a purpose-built MSP-MSSP that goes above and beyond for IT Departments. We specialize in enabling internal IT Groups with hard-to-find expertise and 24x7 support. Our team of experts provides customized services and accepts projects, unlike most MSP-MSSPs. We believe in empowering IT teams to focus on strategic initiatives while we handle the day-to-day support and security needs.
Our Services
Our comprehensive suite of services is designed to support and enable IT teams. We offer Onsite Technical Services, Managed IT Services, IT Security Services, User Support Services, and Cloud Enablement Services. Our experts provide Level-1, Level-2, and Level-3 support 24x7x365, allowing you to conserve time and IT budget. We also offer subscription-based, custom-designed Security-as-a-Service offerings to maximize your IT budget ROI.
How We Work
Our process begins with a Discovery Call, where we explain our service offerings and conduct a pro bono assessment of your IT infrastructure. We then conduct a Needs Analysis to gather information about your infrastructure, user support needs, and IT security profile. Next, we provide a customized solution based on your specific needs, with no long-term contracts. Our deployments are workplan-based and offer both hot switchover or staged deployment over time.
Benefits of Working with Us
By partnering with us, you can imagine having IT infrastructure and MS support off your plate, having 24/7 user support without the need to staff, and having onsite and break-fix services one phone call away. Our services are provided on a monthly subscription basis, with predictable costs and no long-term contracts. Our Well-Supported End Users receive Level-1, Level-2, and Level-3 support, 24x7x365. Additionally, our advanced Security-as-a-Service platform provides technical and user-side security upgrades, and our Cloud Enablement services provide a Private Cloud that brings the advantages of easy file sharing, remote access, and backup-recovery.
Testimonials
Don't just take our word for it! Our clients rave about our services, citing excellent customer service, cost-effectiveness, and improved security. Check out our 5-Star Client Reviews provided by IT professionals and end users.
Exceptional Customer Service
The reviews consistently praise the excellent customer service provided by Cloud Solution IT. The company is commended for its prompt, personable, and knowledgeable technicians who make customers feel valued and supported.
Technical Expertise
Reviewers rave about the company's technical expertise, citing efficient and effective solutions to their IT problems. The company is praised for its ability to provide timely responses, handle complex migrations, and offer 24/7 support.
Professionalism and Value
Cloud Solution IT is commended for its professional and friendly approach, making customers feel comfortable and confident in their abilities. The company is also praised for its reasonable pricing and excellent value for money.
Salesforce Implementation and Support
The company receives high praise for its Salesforce implementation and support services, with reviewers appreciating the clear communication, efficient scheduling, and helpful video tutorials provided.
