At Medclinic Family Practice, we are dedicated to providing high-quality healthcare services to our patients. Our team of experienced medical professionals is committed to delivering exceptional care with genuine concern, dignity, respect, and professionalism.
Our Mission
Our mission is to provide premium healthcare services that cater to the unique needs of our patients. We strive to create a comfortable and caring environment where our patients feel valued and respected. Our goal is to provide quality care that exceeds our patients' expectations, and we aim to achieve this by staying up-to-date with the latest medical advancements and technologies.
Our Services
We offer a wide range of healthcare services, including General Practice, Psychology, and Travel Clinic. Our General Practice services include skin cancer checks, Implanon removal and insertion, IUD Mirena insertion and removal, skin excision, skin biopsy, and iron infusions. We also provide Telehealth appointments and private flu vaccines.
Our Team
Our team of experienced General Practitioners, psychologists, and support staff are dedicated to providing exceptional care to our patients. We take pride in our team's professionalism, expertise, and commitment to delivering high-quality healthcare services.
Our Philosophy
At Medclinic Family Practice, we believe in a client-centered approach to healthcare. We respect our patients' need for prompt and efficient attention, and we strive to attend to their needs as quickly as possible, especially in cases of sudden, acute, and emergency situations.
Appointments and Fees
We prefer to see patients by appointment, but walk-in patients are welcome. Appointments can be booked over the phone or through our online booking system. Please note that there may be a wait time for walk-in patients. We also have a mixed billing fee model, which means there will be charges for face-to-face consultations, Telehealth, and other services. Medicare rebates are available for eligible patients.
Practice Fees and Payment
Our practice fees are designed to ensure that we can continue to provide high-quality healthcare services to our patients. We accept payment by credit card, cash, or EFTPOS. If you have a valid Medicare card or private health insurance, you may be eligible for rebates. Please note that we are a private billing practice, and consultation fees must be paid in full on the day of the appointment.
Exceptional Service
The reviewers at Medclinic have had an overwhelmingly positive experience with the clinic's service. They have praised the kind and thoughtful staff, including the receptionists and doctors, for providing excellent care and attention. Many reviewers have commented on the clinic's efficiency, with some noting that they were seen by a doctor quickly, even on short notice.
Convenience
The clinic's convenient location, next to Priceline, has been a major plus for many reviewers. They appreciate being able to purchase medication or get travel vaccinations easily after their consultation. The online repeat prescription ordering system has also been praised for its ease of use and quick turnaround time.
Professionalism
The reviewers have consistently praised the clinic's professionalism, citing the doctors' expertise, knowledge, and empathy. They appreciate the clinic's welcoming atmosphere and the staff's willingness to listen and explain medical conditions and treatment options.
Personal Touch
Many reviewers have noted the personal touch provided by the clinic's staff. They have praised the doctors' ability to understand their individual needs and provide personalized care. The clinic's empathy and reassurance have been particularly appreciated during times of illness or uncertainty.
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