At MD Computers, we pride ourselves on being the Sunshine Coast's expert computer repair guys. With years of experience and a team of skilled technicians, we offer a wide range of services to cater to all your computer, laptop, tablet, and phone repair needs. Whether you're a homeowner, business owner, or gamer, we've got you covered.
Our Services
We understand that technology can be frustrating at times, which is why we're here to provide you with reliable and friendly repair specialists. Our services include computer network setup, computer repairs, laptop repairs, phone and tablet repairs, data recovery, device diagnosis, and more. We also sell new and refurbished computers, laptops, and devices, so you can find the perfect fit for your needs and budget.
Our Story
MD Computers has been operating on the Sunshine Coast since 2001, and we've grown from humble beginnings as a computer gaming cafe to one of the top IT repairers on the coast. Our focus has always been on providing exceptional customer service and using high-quality spare parts to ensure that your devices are repaired to the highest standards.
Our Commitment
At MD Computers, we're committed to going beyond our customers' expectations in their time of need. We take pride in our work and strive to provide the best possible service to ensure that you're back up and running in no time. Whether you're a single user or a business owner, we're here to help you with all your technology needs.
Why Choose Us
So, why choose MD Computers? For starters, we're a locally owned and operated business that's dedicated to providing personalized service to each and every customer. We're also fully equipped to handle all volumes of repairs, and our technicians are experts in their field. We're open six days a week, and you can drop into our Mooloolaba store anytime for assistance.
Overall Experience
The reviews for MD Computers are predominantly positive, with a mix of praise for their efficient service, competitive pricing, and professional approach. Many customers have reported receiving excellent service, with some even going so far as to highly recommend the business.
Communication and Service
Customers have praised MD Computers for their communication and service. Many have reported receiving timely updates on the status of their repairs, with some even receiving same-day or next-day service. The business has also been commended for their professionalism and helpfulness, with some customers noting that the staff went above and beyond to ensure their issues were resolved.
Repair and Replacement
Customers have reported that MD Computers are able to quickly and efficiently diagnose and repair a range of issues, from laptop batteries to cracked screens. Some have even praised the business for their ability to repair issues that other shops were unable to fix.
Negative Experiences
However, not all reviews are positive. One customer reported taking their phone in for repair only to have it returned with dead pixels and a screen that wouldn't turn on. The customer was left feeling frustrated and uncompensated, with the business refusing to take responsibility for the issue.
Key Issues
Some common issues that have been raised in the negative reviews include:
- Poor communication and lack of transparency around the repair process
- Inefficient or ineffective repair work
- Failure to take responsibility for errors or issues