"Get help exactly when you need help" - Reliable Computers
Reliable Computers is a leading IT solutions provider based in Oatley, NSW, Australia. We are a team of passionate and skilled professionals dedicated to empowering businesses and individuals with reliable and innovative technological solutions. Our unwavering commitment to excellence has earned us recognition as winners of the Excellence in Customer Service Award.
Managed IT Services
We offer comprehensive managed IT services to businesses, including proactive monitoring, maintenance, and support to ensure optimal performance and uptime. With our managed IT services, you can focus on your core business without worrying about technology issues.
Cloud Computing
We provide secure, scalable, and cost-effective cloud computing solutions that enable businesses to scale their IT infrastructure as their needs evolve. Our experts will guide you through the transition and ensure a seamless integration experience.
Business Continuity Planning
In today's digital landscape, business continuity is paramount. Our team can create a comprehensive business continuity plan that outlines strategies for disaster recovery, data protection, and continuity strategies.
Hardware and Software Solutions
From hardware and software procurement to installation and configuration, we offer a wide range of services to meet your IT infrastructure needs. Our experts can also provide ongoing support and maintenance to ensure optimal performance.
Networking and Security
We prioritize network security and performance, offering solutions to enhance your network's resilience and protect against vulnerabilities. Our security experts can conduct vulnerability assessments, implement security measures, and provide ongoing monitoring and protection.
Other Services
In addition to the above, we also offer a variety of other services, including:
- Apple Mac repair and upgrade services
- Gaming computer maintenance and troubleshooting
- Regular system servicing and clean-up
- Email and spam filtering solutions
- Training and consultations on various IT-related topics
Our Commitment
At Reliable Computers, we are committed to building lasting relationships with our clients. We value open communication, transparency, and personalized solutions tailored to your needs. We strive to provide exceptional customer service and deliver results that exceed expectations.
Service Excellence
All reviewers have praised Reliable Computers for their excellent service. The team, led by Robert, is described as prompt, friendly, and professional. Robert is commended for his exceptional communication skills, job know-how, and willingness to go above and beyond to ensure customer satisfaction.
Speed and Quality of Service
The reviewers note that the team is able to complete tasks efficiently, with fixes and repairs completed rapidly. One reviewer mentions that their laptop was fixed in an hour, while another notes that their faulty power supply was replaced and their PC is now running like new.
Honesty and Integrity
The reviewers have confidence in the honesty and integrity of the team. One reviewer notes that they could have easily been ripped off, but instead, they were treated fairly and with transparency. Another reviewer mentions that the team provided clear understanding of the issue with their PC and was 100% honest.
Expertise and Knowledge
The reviewers have praised Robert's expertise and knowledge in computer repairs. He is able to identify and fix complex issues, including data retrieval from problematic external hard drives. The reviewers also appreciate his willingness to provide advice and tips to improve the performance of their computers.
Overall Satisfaction
All reviewers have given the highest rating of 5 stars, indicating their extreme satisfaction with the service provided by Reliable Computers. They appreciate the team's professionalism, expertise, and dedication to delivering high-quality service.
