At Ride Ettalong, we're passionate about providing top-notch bike services to cyclists of all levels. As a family-run business with over 20 years of experience in the bicycle industry, we're dedicated to helping you find the perfect bike and ensuring it's always in top condition.
Our Services
Whether you're a seasoned pro or just starting out, we offer a range of services to cater to your needs. Our expert technicians are highly experienced in all types of bicycle servicing and repairs, including the latest technologies like Di2 and Nexus. We also offer bike hires and guided cycling tours, allowing you to explore the beautiful Central Coast, including Gosford, Erina, and Umina.
About Our Bike Range
We're proud to offer a diverse range of bikes from renowned brands like Specialized and Focus. From road bikes to mountain bikes, e-bikes, and kids' bikes, we have something for every rider. Our e-bike range includes downhill mountain bikes, cruisers, and commuters, all designed to provide a fun and comfortable ride. We also offer bike accessories and spare parts to ensure you're always ready to hit the road or trail.
Our Workshop
Our state-of-the-art workshop is equipped with the latest tools and technology to ensure your bike receives the best possible care. Our expert technicians will work with you to diagnose any issues and provide a personalized solution to get you back on the road or trail as quickly as possible.
About Our Team
At Ride Ettalong, we're passionate about cycling and dedicated to providing the best possible service to our customers. Our team is led by Nick, a UCI World Champion Racer with a wealth of experience in the industry. Our goal is to help you find the perfect bike and ensure it's always in top condition, so you can enjoy the freedom and excitement of cycling.
Get in Touch
For more information on our services, bike range, or to book a service or tour, please don't hesitate to contact us. We look forward to helping you get the most out of your cycling experience.
Overall Experience
The reviews suggest that Ride Ettalong provides an excellent overall experience, with many customers praising the friendly and professional staff, quick service, and honesty.
Customer Service
Exceptional Service
Many customers have praised the exceptional service they received from the staff, particularly Nick, who is described as "amazing" and "super knowledgeable". The staff are friendly, helpful, and professional, taking the time to explain everything to customers.
Issues with Customer Service
However, some customers have reported poor experiences with the father-son duo who work at the shop, with the father being described as "stubborn and rude". There has also been an instance where a customer felt they were not listened to and were quoted a higher price than expected.
Pricing and Value
Good Value
Some customers have reported getting good value for their money, with one customer stating they got a great deal on a pair of bike shoes. However, others have reported being overcharged for parts and services, with one customer feeling they should have shopped around.
Bike Repairs and Maintenance
Quick and Efficient
Ride Ettalong has been praised for their quick and efficient bike repairs and maintenance. One customer had a problem fixed in under a minute that other shops couldn't resolve, while another customer appreciated the fast turnaround time for their bike service.
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