Growing a greener tomorrow, one garden at a time.
Our Vision
Neat Cleaning is driven by a vision of a cleaner, brighter future for Sydney and Melbourne. We empower our clients to effortlessly achieve a fresh, revitalised living or work environment.
Who We Are
Founded on the belief that meticulous cleaning should be accessible and affordable, Neat Cleaning is a team of highly skilled and passionate professionals. We meticulously tailor our services to each client, ensuring a tailored and efficient cleaning experience.
Our Services
End of Lease Cleaning: Peacefully reclaim your bond with our comprehensive end of lease cleaning. We ensure a thorough cleanse of your property, leaving it pristine for your vacate inspection.
Vacate Cleaning: Ensure a smooth and stress-free move out with our meticulous vacate cleaning. We meticulously remove dust, grime, and residue, leaving your former home sparkling.
Moving Cleaning: Whether you're moving into or out, our experienced cleaners will meticulously clean your new or old property, leaving it fresh and welcoming.
Our Guarantee
At Neat Cleaning, we stand by our work with our renowned 72-hour Bond Back Guarantee. If you're not completely satisfied with our services, we'll gladly re-clean the affected areas at no additional cost.
What Sets Us Apart
- Transparent Pricing: We provide upfront pricing with no hidden fees or surprises.
- Clear Communication: We keep you updated throughout the process with clear and timely communication.
- Flexible Scheduling: We work around your busy schedule to accommodate your needs.
- Professional Cleaners: Our team is highly skilled, vetted, and experienced.
- Bond Back Guarantee: We are so confident in our work that we offer a satisfaction guarantee on every clean.
Our Commitment
Neat Cleaning is committed to providing:
- Exceptional Customer Service: We value your time and strive to provide a seamless and stress-free experience.
- Sustainable Cleaning: We use eco-friendly cleaning products to protect your health and the environment.
- Tailored Solutions: We tailor our services to your specific needs and requirements.
Overall Experience
The reviews show a mixed bag of experiences with Neat, a cleaning service. While some customers had a seamless and satisfactory experience, others were left disappointed and frustrated.
Positive Experiences
Many customers praised Neat's easy online booking system, clear communication, and transparency in their pricing. The cleaners were often commended for their timeliness, thoroughness, and attention to detail. Several reviewers received their full bond refund, which suggests that the cleaning met the standards of the real estate agents.
Negative Experiences
However, some customers experienced scheduling conflicts, last-minute cancellations, and poor communication. One reviewer had a particularly nightmare experience, where the cleaners showed up late, did not speak English, and left many areas of the apartment unclean.
Issued with Scheduling and Communication
Some customers experienced issues with scheduling, including last-minute changes and cancellations. Communication breakdowns led to misunderstandings and frustration.
Cleanliness and Attention to Detail
While some customers were impressed with the cleanliness and attention to detail, others were disappointed to find areas of their apartment still dirty or incomplete after the service.
