Building with Confidence, One Home at a Time.
Henley is a leading Australian home builder known for its innovative designs, exceptional quality, and unparalleled customer service. Established on a foundation of values that prioritize sustainability, community, and exceptional experiences, we strive to build more than just houses - we build homes.
Our Vision
Our vision is to empower people to create their dream homes and build meaningful lives in vibrant communities. We believe in the power of careful design, meticulous craftsmanship, and personalized experiences to make the home building process enjoyable, stress-free, and rewarding.
Our Services
Henley offers a comprehensive range of services to cater to every stage of your journey. We take pride in providing:
- Custom Home Design: Our team of experienced architects and designers collaborate with you to translate your unique vision and needs into a personalized home design.
- Flexible Plans: Choose from our diverse range of house designs or let us tailor a plan to your specific requirements.
- House & Land Packages: Enjoy the peace of mind that comes with a complete package that includes land, design, and construction.
- Turnkey Solutions: Leave the heavy lifting to us and let our skilled contractors handle every aspect of your project.
Our Values
At Henley, our core values guide us in everything we do:
- Customer Commitment: We prioritize understanding your needs and exceeding your expectations.
- Sustainability: We are dedicated to building homes that minimize environmental impact and promote energy efficiency.
- Transparency: We believe in open communication and clear documentation throughout the process.
- Integrity: We uphold the highest ethical standards in all our business practices.
- Community: We actively support local initiatives and contribute to building vibrant communities.
Building Your Dream Home
With Henley, you embark on a journey to build your dream home with confidence. Our experienced team will guide you through every step, from initial planning to construction and handover. We prioritize clear communication, transparency, and a collaborative approach to ensure your vision becomes a reality.
Cons
Many reviewers have had a poor experience with Henley Homes, citing issues with the construction quality, customer service, and warranties. Several reviewers have reported that the company uses cheap suppliers for sub-contract work, which has led to subpar results. Issues with ducted heating and cooling, cracks in walls, and roof problems have been common complaints. Customers have also reported difficulty in getting responses to their concerns and have been forced to spend additional time and money to resolve issues.
Dirty Deeds
Some reviewers have specifically called out Dandy Air Supplies, which they claim is a terrible supplier used by Henley Homes for heating and cooling installations. Others have reported poor workmanship, including issues with doors, painting, and ventilation systems. Additionally, customers have been left with unfinished work, including holes in walls and air conditioners that do not function properly.
Lack of Communication and Follow-up
Many reviewers have expressed frustration with the lack of communication and follow-up from Henley Homes. They have reported difficulty in getting responses to their concerns, with some reviewers waiting months for resolutions. This lack of communication has led to additional stress and expense for customers.
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