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Your Safety is our priority

ARC Disability Services Inc. has been a cornerstone of the Cairns community for over 45 years, offering vital support and resources to people living with disability. As the leading independent NDIS service provider in Cairns, we proudly empower individuals to reach their full potential and live fulfilling lives.

Our Vision & Mission

Our vision is to see people with disability empowered to reach their full potential, pursue their dreams, and live lives of their choosing as valued members of the community. We aim to influence positive change through collaborative partnerships with our service users, their families, and the wider community.

Our Services

We offer a diverse range of services tailored to individual needs and aspirations, including:

Coordination of Supports Plans (CoSP)

  • Assistance in developing and reviewing your NDIS plan
  • Linking you with suitable providers and resources
  • Monitoring your progress and making adjustments as needed

Management Programs

  • Support with daily living skills, budgeting, and advocacy
  • Assistance in finding and maintaining employment
  • Training and development opportunities

Inclusive Education Resource Centre (IERC)

  • Skills development programs for children and adults with disability
  • Specialist support for inclusive education in mainstream schools
  • Advocacy and training for educators and families

Direct Support

  • Personal assistance with daily tasks like dressing, meal preparation, and transportation
  • Respite care for primary caregivers

Holiday House

  • Short-term accommodation for individuals with disabilities to enjoy a break from their usual routine

Supported Independent Living

  • Assistance in finding and maintaining independent living arrangements
  • Support to develop daily living skills and self-care

Our History

From its humble beginnings as the Noah's Ark Toy Library in 1976, ARC has evolved into the leading provider of disability support services in Cairns. Over the years, we have grown and adapted to meet the changing needs of the community, always remaining at the forefront of accessible and inclusive services.

Our Commitment

At ARC Disability Services, we are committed to:

  • Collaborative partnerships and shared decision-making
  • Individualized and client-centered support
  • Respectful and inclusive practices
  • Transparency and accountability in all our endeavors
Reviews
Positive: These reviews highlight the positive experiences and excellent service provided by Arc's staff and services.

Overall Impression

The reviews for Arc are overwhelmingly positive, with all five reviewers giving the company a rating of 5 stars. The comments praise the company's staff, services, and overall support.

Staff and Support

The reviewers praise the staff at Arc for being supportive, caring, and helpful. Helena (from Arc Dee) is specifically mentioned by Ryan Draper as being lovely, kind, and caring. Sam Devine mentions that ARC staff are thoughtful, responsive, and willing to listen to their needs.

Services

Paula Dickson highlights Arc's multiple sites throughout Cairns, indicating that they cater to a wide range of needs. Ryan Draper mentions the support workers who work for Arc, emphasizing their kindness and care. Leonardo Farinacci reviews Cafe Collect, praising their food, prices, and friendliness.

Experiences

Ryan Draper and Leonardo Farinacci both express their satisfaction with their experiences with Arc, using words like "wonderful" and "soul-moving" to describe their encounters.

Conclusion

The reviews collectively demonstrate a high level of satisfaction with Arc's staff, services, and overall support. Customers appreciate the company's responsiveness, thoughtfulness, and willingness to listen to their needs.

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