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At The Flower Garden, we're passionate about delivering exceptional floral arrangements that exceed our customers' expectations. As Gold Coast's premium flower studio, we take pride in providing top-quality flowers, bouquets, and plant arrangements that cater to various occasions, from birthdays and anniversaries to corporate events and special celebrations.
Our Story
The Flower Garden was born out of a passion for flowers and a desire to provide exceptional customer service. Our team of skilled florists and designers work tirelessly to craft unique and stunning arrangements that reflect the latest trends and styles. We source only the freshest flowers, locally and internationally, to ensure that every bouquet and arrangement is of the highest quality.
Our Services
We offer a wide range of services, including same-day delivery, bouquet and arrangement creations, flower care guidance, and more. Our expert florists are dedicated to helping you find the perfect arrangement for your special occasion, whether it's a romantic gesture, a heartfelt apology, or a celebration of new life.
What Sets Us Apart
At The Flower Garden, we're committed to providing exceptional customer service, prompt delivery, and unparalleled quality. Our bouquet and arrangement creations are crafted with love and care, and we strive to exceed our customers' expectations with every order. We're proud to be Gold Coast's premium flower studio, and we look forward to helping you make your special occasion unforgettable.
Overall Experience
The majority of customers had a positive experience with Gold Coast Florist, with the majority of reviews expressing satisfaction with the quality of their flowers, the freshness of the blooms, and the excellent customer service provided by the staff, particularly Leanne.
Quality of Flowers
Flowers were described as "freshest blooms", "beautiful", "gorgeous", and "precisely what was asked for". One reviewer mentioned that the colours and flower choices were "exactly as advertised", while another reviewer praised the size and quality of the flowers, stating that they were "huge" and "in fantastic condition".
Customer Service
Staff were described as "lovely", "friendly", and "kind". Several reviewers praised Leanne in particular, mentioning that she was "helpful", "went above and beyond", and "absolutely made their day". One reviewer mentioned that Leanne even delivered an item missing from the original order herself on Good Friday, demonstrating a commitment to customer satisfaction.
Ordering and Delivery
Orders were described as being easy to place online, with one reviewer mentioning that they were able to scroll through Instagram with a staff member to replicate an arrangement they found on the website. Delivery was also praised, with several reviewers mentioning that orders were delivered quickly and in good condition.
Negative Comments
One reviewer had a poor experience with Gold Coast Florist, stating that the flowers were delivered to the wrong address and left in full sunlight, resulting in poor quality blooms. They also mentioned that the colours were not what was requested and that they would not return.
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