The right support makes all the difference
Drake Medox is a leading provider of homecare support services and healthcare recruitment across Australia. With over 50 years of experience, we have established ourselves as a trusted and reliable partner for individuals and families seeking support, as well as healthcare professionals and organizations seeking skilled staff.
Our Story
Since our inception in 1971, Drake Medox has been the health and community care recruitment division of Drake International. Over the years, we have grown to become one of the most respected providers of homecare support services and healthcare recruitment in the country. Our team of experienced consultants, many of whom have a background in support work and human resources, are dedicated to delivering high-quality services that prioritize the needs of our clients.
Our Values
At Drake Medox, we operate under the guiding principles of the RAPID values: Respect, Achievement, Passion, Integrity, and Diversity & Inclusion. These values shape our approach to recruitment, ensuring that every client receives exceptional service that is tailored to their unique needs. Our commitment to our values enables us to build strong relationships with our clients and colleagues, fostering a culture of trust and collaboration.
Our Credentials
Underpinned by honesty, integrity, and compassion, our recruitment process is designed in accordance with industry guidelines (ACIS:2018) and our ISO9001:2018 accredited quality management system. We actively engage with industry bodies such as ANRA, ACIA, and the RCSA to ensure our procedures remain compliant with legislation and industry best practice.
Our Reach
Drake Medox has a network of offices across Australia, providing services in all major metropolitan, regional, and remote areas. Our experienced team is dedicated to delivering high-quality services that cater to the diverse needs of our clients, from providing homecare support services to recruiting skilled healthcare professionals.
What Our Clients Say
"I would like to thank you for the very high standard of support that continues to be and has been provided to my daughter over the past four years. My daughter is 22 years old, her disabilities (including Global Learning Delay and severe Verbal Dyspraxia) affect her ability to communicate. Drake Medox's provision of support workers for community access on a weekly basis has helped to improve her quality of life and continued growth beyond the home environment. Stability and flexibility of staff in relation to her care have fulfilled an important role and contributed positively to the whole family. We feel very lucky to know our loved one is in trusted care."
- Jodi, client's mother
"I currently use Drake Medox for personal care support. They've been very helpful! It's also extremely convenient to book appointments online and communicate with my support workers."
- Current client
Agency Profile: Drake Medox
The reviews of Drake Medox, a healthcare agency, are mixed, with some reviewers having a positive experience, while others have a negative one.
Employee Experience
Many reviewers have expressed their gratitude and appreciation for the support and care they have received from the management and staff of Drake Medox. They have praised the agency's professionalism, training, and support, which has helped them in their roles as support workers. Specifically, reviewers have highlighted the excellent work of Stephanie M., Kris D., and Kristina Dilucchio, who have been described as kind, approachable, and supportive.
On the other hand, one reviewer has had a very different experience, expressing frustration and disappointment at the lack of response to their job applications.
Conclusion
Overall, the reviews of Drake Medox suggest that the agency has a positive impact on the lives of its employees, who appreciate the support and care they receive. However, some reviewers have had a negative experience, which may be attributed to the agency's response to job applications.
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