Security that's safe, stylish, and worry-free
At Platinum Screens, we take pride in being a premium security door specialist, dedicated to providing top-notch security solutions to homeowners in Melbourne's South East. Our commitment to quality, durability, and customer satisfaction has earned us a reputation as a trusted name in the industry.
Our Story
With our factory and showroom based in Pakenham, we've been serving the local community for years, providing custom-made security doors, screens, and window grilles that cater to individual needs and preferences. Our team of experts works closely with clients to understand their requirements, ensuring that every product is tailored to provide optimal security, comfort, and style.
Our Services
We offer a comprehensive range of security door solutions, including Ultra Safe Stainless Steel Security Doors, X-Guard One Way Mesh Security Doors, Federation Designer Security Doors, Aluminium Perforated Mesh Doors, and more. Our products are designed to provide unparalleled security, while also enhancing the aesthetic appeal of your property. We use only the highest quality materials, ensuring that our products withstand the test of time and harsh Australian weather conditions. Our experienced team handles everything from custom manufacturing to installation, ensuring a seamless and hassle-free experience for our clients.
Our Commitment
At Platinum Screens, we're committed to delivering exceptional customer service, outstanding product quality, and unparalleled value for money. We believe that investing in a security door is a long-term decision, and we're dedicated to providing our clients with complete peace of mind. Our motto is simple: "Security that's safe, stylish, and worry-free."
Why Choose Us?
Our clients choose us because of our:
- Unparalleled product quality and durability
- Custom-made solutions tailored to individual needs
- Competitive pricing without compromising on quality
- Expert installation and maintenance services
- Commitment to customer satisfaction and support
Positive Comments
The majority of reviewers have had a positive experience with Platinum Screens, praising the quality of their products, the professionalism of their staff, and the excellent customer service. Reviewers have mentioned that the staff are well-organised, highly skilled, and have a helpful attitude. Many have also noted that the company provides a competitive quote and completes installations efficiently and promptly.
Issues and Concerns
However, one reviewer had a negative experience with the company. Tiffany Bothmann was unhappy with the service she received, stating that the fitter was 20 minutes late, unreasonable, and did not provide a clear quote or paperwork. She felt confused and uneasy after the encounter and decided not to proceed with the order.
General Feedback
Reviewers have praised the company's attention to detail, professionalism, and customer service. Many have mentioned that the staff are friendly, punctual, and efficient. The quality of the products has also been commended, with reviewers noting that they are of high quality and reasonable prices.
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