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Quality Workmanship for Top-Class Signage Across Perth

Introduction

Perth City Signs is a division of The Sign On Group, Perth's leading sign business with over 40 years of experience. We provide a comprehensive range of signage solutions for businesses across Perth, the CBD, and outer suburbs. Our team of highly skilled professionals will work with you to create impactful and professional signage that resonates with your brand and business goals.

Sign Design & Consultancy

  • In-depth consultation to understand your brand and business objectives
  • Development of unique and impactful sign designs
  • 3D modelling and visual presentations for your review

Sign Manufacturing & Installation

  • Wide range of sign materials and finishes to choose from
  • State-of-the-art manufacturing and fabrication facilities
  • Skilled installation team for secure and professional installations

Comprehensive Solutions

  • Exterior Signs: Pylon signs, illuminated and non-illuminated, roadside signs, building signs, wayfinding signs.
  • Indoor Signs: Reception signs, office signs, directory signs, wall murals, window graphics.
  • Digital Signage: LED displays, digital billboards, interactive touch screens.
  • Promotional & Event Signs: Banners, flags, A-frames, pop-up displays, promotional materials.

Knowledge & Expertise

At Perth City Signs, we have a team of highly qualified designers, fabricators, installers, and project managers. Our expertise includes:

  • Understanding of local signage regulations and codes
  • Comprehensive understanding of digital signage technology
  • Extensive experience in large-scale projects and complex installations

Why Choose Perth City Signs?

  • Quality & Expertise: We are committed to quality craftsmanship and attention to detail.
  • Custom Solutions: We tailor our services to meet your specific needs and budget.
  • Communication & Collaboration: We maintain open communication throughout the process and work collaboratively with you.
  • Exceptional Customer Service: Our dedicated team is available to provide personalized guidance and support.
Reviews
Positive: Customers who were satisfied with their experience praised the company's quick turnaround, high-quality products, and helpful design team.
Negative: Customers who were unhappy with their experience reported poor customer service, design and production issues, and a lack of transparency and accountability.

Mixed Opinions and Frustrations

The reviews for this company are mixed, with some customers being extremely satisfied and others experiencing significant frustrations.

Customer Service Issues

Several customers have reported poor customer service, including long wait times, unhelpful representatives, and blame-shifting when things go wrong. Peter Troutman and Ian Lacey both had issues with receiving corrections to errors on their orders, with Troutman saying it took "immense amounts" of time to resolve the issue. Lacey also expressed frustration with the lack of transparency around the seam locations on his banners and accused the company of blaming the customer rather than taking responsibility.

Design and Production Issues

Nicole Carroll had a disastrous experience with the design process, where she was told she needed to correct a color issue and then received a sign that looked exactly like her original artwork, rather than the corrected version. Ian Lacey also had issues with the production quality of his banners, which had seams that overlapped the printed image.

Satisfied Customers

However, not all customers had negative experiences. Christie Daley was thrilled with her window cling, which arrived quickly and met her expectations. Deborah Rowell gave the company 5 stars, saying the product applied easily and looked professional. Donia Ledford praised the company for their design help and quick turnaround time. Tad Williams also gave the company 5 stars, citing a fast turnaround time and great quality for his cloth banner.

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