Explore Your Backyard, Experience the Magic
At Reef Magic, we're passionate about sharing the beauty of the Great Barrier Reef with you. As a proud Australian-owned and operated company, we're committed to providing unforgettable experiences that combine excitement, education, and sustainability. Our team of local experts is dedicated to showcasing the natural wonders of the reef, while promoting ecotourism and reef preservation.
Our Services
Reef Magic operates day trips direct from Cairns to our state-of-the-art activity pontoon, located on the outer Great Barrier Reef. Our pontoon is designed and built with sustainability in mind, featuring wind turbines and solar panels to minimize our environmental footprint. With a capacity of 450 guests, we limit our numbers to 250 to ensure a more personalized experience for our visitors.
Our pontoon offers a range of activities for all ages, including snorkeling in the sheltered coral lagoon, guided snorkel safaris, scuba diving, and even sea trek helmet diving. Take a leisurely lounge on our spacious sundeck, or enjoy a gourmet buffet lunch freshly prepared by our award-winning catering team. Our knowledgeable and friendly crew will ensure that every moment of your trip is enjoyable and unforgettable.
Complimentary Inclusions
At Reef Magic, we believe that every guest deserves a hassle-free experience. That's why we offer a range of complimentary inclusions, including:
- All snorkeling equipment, including personal flotation devices
- Wetsuit and lycra suit use
- Informative commentary and cultural guides
- Morning and afternoon tea
- Beverages, including tea, coffee, and drinking water
- A gourmet buffet lunch
- Use of our sundeck, fresh water showers, and changing rooms
- Air-conditioned underwater observatory, semi-submersible, and glass bottom boat tours
Our Commitment to Sustainability
As an ECO-certified operator, we're dedicated to reducing our environmental impact and promoting sustainable tourism practices. Our pontoon is sustainable powered by three wind turbines and 12 solar panels, ensuring a minimal carbon footprint. We're committed to protecting the Great Barrier Reef and its incredible biodiversity for future generations.
What Our Customers Say
Don't just take our word for it! Our guests rave about their experiences with Reef Magic, praising our friendly and knowledgeable crew, our commitment to sustainability, and the unforgettable moments they've shared with us.
Overall Experience
The majority of reviewers had an exceptional experience with Reef Magic, praising the crew's amazing service, attentiveness, and kindness. They felt well taken care of, and the staff ensured they had a great day despite some rough seas.
Food and Beverages
Food options were generally good, with some reviewers mentioning that the buffet could be improved. However, hot food was appreciated, and lunch was of good quality. Vegetarian and seafood options were also available.
Activities and Tours
The guided snorkeling tour, semi-submersible tour, and glass bottom tour were highly praised, making it easy for families with young children to participate. The snorkeling area was well-designed, and the underwater observatory was a highlight. Scuba diving experiences were also well-organized, with patient and helpful instructors.
Crew and Staff
The enthusiasm and friendliness of the young crew were particularly notable. The presenters of the didgeridoo performance were great entertainment, and the staff's farewell was a touching gesture.
Safety and Planning
The crew took excellent care of seasick passengers, and the pontoon was well-designed and safe. However, one reviewer mentioned that the tour was poorly planned, leading to a rushed finish and missed opportunities.
Negative Experiences
One reviewer had a poor experience with Reef Magic, citing poor planning, poor service, and complete ignorance regarding scuba dive pictures.
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