Take a load off your mind with our convenient mobile laundry service
Our Vision
To empower busy lives through convenient and professional laundry services.
Our Mission
To revolutionise the laundry experience by offering exceptional convenience, care, and environmental responsibility.
Who We Are
Founded on the Gold Coast in 2012, The Laundry Lady has become Australia's leading on-demand laundry service. We proudly deliver sparkling clean and crease-free clothes to homes and businesses across the nation. Our team of dedicated professionals ensures meticulous attention to every garment and unwavering dedication to customer satisfaction.
1. Wash, Dry & Fold
- Convenient pickup and delivery service.
- Gentle washing of clothes, bedding, towels, and more.
- Efficient drying and meticulous folding into fresh bundles.
2. Ironing
- Professional ironing of shirts, dresses, trousers, and other delicate items.
- Guaranteed to return wrinkle-free and ready to wear.
3. Pick-up & Delivery
- Flexible scheduling to fit your busy life.
- Convenient pickup and delivery to your home, business, or workplace.
- Available for both residential and commercial needs.
Why Choose The Laundry Lady?
- Convenience: Effortless online booking and seamless delivery.
- Quality: Attention to detail and meticulous craftsmanship.
- Flexibility: Service tailored to your unique needs.
- Value: Competitive prices and transparent billing.
- Customer Care: Responsive and dedicated support from experienced professionals.
Join us on our mission to reclaim your free time and experience laundry like never before. Book your laundry online today!
Overview of Laundry Lady Service
Positive Experiences
Most customers have had an excellent experience with the Laundry Lady service, praising the quick turnaround, affordable prices, and great communication from the staff. Many have mentioned the convenience of the pick-up and delivery service, and the quality of the ironing and washing.
Issues with Ironing and Customer Service
However, two customers have had negative experiences with the service, citing issues with ironing quality and poor customer service. One customer's ironing was not done to their satisfaction, and the company refused to provide a refund. Another customer's clothes were ruined during the washing process, and the company offered only a partial refund.
Staff Communication
Some customers have praised the communication from specific staff members, such as Lorna and Leanne, who kept them informed throughout the process.
Convenience and Time-Saving
Many customers have appreciated the convenience of the service, which has saved them time and hassle in their busy lives.

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