Delivering a cut above in quality, food safety, and customer service
At Austral Meat, we're a wholesale meat processing facility based in Gepps Cross, South Australia, with a mission to deliver exceptional quality products, outstanding food safety, and superior customer service and satisfaction. With a rich 30-year history in the meat industry, we've honed our expertise in selecting the finest cuts of meats for our clients.
Our wholesale department caters to a diverse range of industries, including butchers, supermarkets, manufacturers, and grocery stores, supplying top-quality beef, veal, lamb, pork, poultry, manufactured products, smallgoods, goat, and game meats. We understand the importance of long-term relationships and work closely with our suppliers to ensure the highest standards of quality and food safety.
Our Commitment to Quality and Safety
At Austral Meat, we take food safety and hygiene protocols very seriously. We conduct internal audits regularly through our quality management system and have third-party auditors certify our quality and safety standards. Our commitment to the environment is evident in our comprehensive environmental protection plan, which covers all aspects of our business.
Our Team
As a family-owned and operated business, we're proud of our talented team, who are committed, loyal, and resourceful. Our managers and supervisors have expertise in various aspects of the industry, contributing to our knowledge and providing a deeper understanding of the meat manufacturing process.
Our Services
We offer a range of services, including wholesale, food service, and retail supply, catering to the unique needs of our customers. Our retail shop is open seven days a week, and our wholesale department works closely with customers to deliver customized products that meet their specific requirements.
Overall Impression
Austral Meat is a highly-recommended butcher shop with an impressive selection of high-quality meats, excellent customer service, and fantastic prices.
Product Variety and Quality
- The shop offers a HUGE selection of meats, including grass-fed options, sausages, and specialty items like dry-aged meats and BBQ consumables.
- Reviewers rave about the quality of the products, with many mentioning that the meat is "the best they've ever tasted".
- The shop also offers a variety of ready meals, smallgoods, and meat rubs, making it a one-stop-shop for meat lovers.
Customer Service
- The staff are helpful and friendly, offering advice and assistance to customers.
- Reviewers appreciate the personal touch, with some mentioning that the staff offered to carry boxes of meat to their cars.
Prices and Value
- The prices are cheaper than Woolworths, making it an affordable option for high-quality meats.
- Many reviewers mention that the shop offers fantastic value, with some citing the weekly specials as a particular highlight.
Minor Issues
- One reviewer had an issue with a product, but it was resolved quickly and efficiently by the staff.
- Another reviewer was disappointed by a change in the burger packaging, but this seems to be an isolated issue.
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