Custom Varsity Apparel is a leading provider of high-quality, custom-made apparel for sporting teams, clubs, businesses, and schools in Australia and New Zealand. Our values are centered on delivering custom, handmade, and high-quality apparel to our clients. We take pride in our commitment to customer satisfaction, and we are dedicated to providing a smooth and stress-free experience from start to finish.
Our Services
At Custom Varsity Apparel, we specialize in creating tailored apparel that brings unity and identity to any group. Our range includes Varsity Jackets, Tees & Shirts, Hoodies & Jumpers. We use only the highest quality materials from local suppliers, ensuring that our apparel not only looks and feels great but also stands the test of time. Our top-of-the-line workshop allows our tailors to deliver the finest handmade apparel in Australia and New Zealand. Our apparel is made-to-order, and we offer unlimited revisions to help you bring your design ideas to reality.
Our four-step process makes it easy for you to get started:
1. Get in touch: Drop us a message or complete the order form, and we'll be in touch within 24 hours to get the ball rolling.
2. Design & Quote: Design it yourself at our uDesign page, or let us bring your design ideas to reality for you. We'll also provide a tailored quote.
3. Place Your Order: Seal the deal by placing your order. We'll arrange final customized details for your tailored product.
4. Payment & Delivery: Once the final checks and balances are done, our product team will get straight to work on delivering the best quality product for your team. Expect your order to be delivered within 5 to 6 weeks.
Our Story
Custom Varsity Apparel was founded in 2010 by Rob, co-founder and co-owner, who struggled to source custom, handmade, and high-quality jackets for his hockey team. Frustrated, he decided to design and create his own, and with that, Custom Varsity Apparel was born. Over the past 10 years, we have evolved and grown enormously, now servicing many teams and businesses across Australia and New Zealand.
Our mission is to unite people and teams through our apparel, with our customers and people at the forefront of our business and designs. We are constantly innovating and developing our products so you can be confident you're shopping with the best. Our entire workforce is passionate about sustainably producing and delivering our products to you. We are constantly finding ways we can reduce our impact on the natural environment and implementing initiatives to improve the planet for our future generations.
Customer Experience
The reviews of this company vary, with some customers having a positive experience while others had a negative one. The majority of customers praised the company's unique system, family atmosphere, and exceptional customer service. They appreciated the attention to detail and the ability to get their customized jackets made within a reasonable timeframe.
Unique System and Family Atmosphere
Customers praised the company's unique system and family atmosphere, saying that it was the best experience they had ever had. They appreciated the team's work ethic and how they made sure to use their time wisely.
Positive Experience
The majority of customers had a positive experience with the company, praising the helpful and knowledgeable staff, quick turnaround time, and high-quality jackets.
Negative Experience
On the other hand, some customers had a negative experience, citing rudeness, unprofessionalism, and a lack of understanding from certain staff members.
Problems and Complaints
Some customers faced issues with the company's payment terms, feeling pressured to commit to a large upfront payment. Others had problems with the company's database, having to build their school jacket from scratch.
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