Take time out to smell the roses
At Rapsody Day Spa, we believe that beauty and wellness are not just about looking good, but also about feeling great. Our mission is to provide a tranquil and relaxing environment where our clients can escape the stresses of everyday life and rejuvenate their mind, body, and spirit.
Our Story
Rapsody Day Spa was founded by Deborah Hutton, a passionate and experienced beauty therapist who has been in the industry for over 15 years. With a strong background in beauty therapy and a dedication to providing exceptional service, Deborah has created a haven for those seeking relaxation, rejuvenation, and beauty treatments.
Our Philosophy
Our philosophy is simple: "Embrace new technologies, respect ancient rituals, step away from the ordinary and create breathtaking treatments." Our highly trained staff are dedicated to providing personalized service, tailored to each client's unique needs and preferences. Our treatments are designed to rejuvenate, relax, and revitalize, using only the finest products and latest technologies.
Our Services
At Rapsody Day Spa, we offer a wide range of services to cater to your every beauty and wellness need. From massages and body therapies to facials, waxing, and tinting, our skilled therapists will work with you to create a personalized treatment plan that addresses your specific concerns and goals. Our services include:
- Massage and spa packages
- Body therapies, such as Eyelash Lift/Perm, Manicures & Pedicures, Waxing, Tinting & Henna Brows
- Facials, IPL Permanent Hair Reduction, IPL Collagen Stimulation, Dermabrasions, Herbal AKTIV peel, and LED Light Therapy
- Ultra Synergy and other specialized treatments
Our Commitment
At Rapsody Day Spa, we are committed to providing exceptional service, unparalleled expertise, and a tranquil atmosphere that will leave you feeling relaxed, rejuvenated, and refreshed. We strive to exceed our clients' expectations and provide a experience that will keep them coming back for more.
Overwhelmingly Positive Experiences
Rapsody Spa has received an impressive array of glowing reviews from satisfied customers. Many have praised Deb and her staff for their professionalism, expertise, and warm hospitality. The hot stone massage is particularly touted as an exceptional experience, leaving clients feeling fully relaxed and rejuvenated. The staff is described as knowledgeable, friendly, and accommodating, making customers feel at ease and valued.
Disappointing Treatment and Conflict
However, not all experiences were as positive. One reviewer, Cassandra, had a disappointing treatment for eyebrow and lip wax, citing uneven and thin results. She was also unhappy with the lack of attention to detail, with some areas left untouched. This led to conflict and a sense of frustration.
Poor Customer Service and Booking Issues
Another reviewer, Bree, had a severely negative experience with the spa's booking staff. She described a series of phone calls and misunderstandings, culminating in the cancellation of her entire booking and a lack of apology or accommodation. This reviewer was left feeling frustrated and stressed, and would not recommend the spa to others.
A One-Off Exceptional Experience
In a notable exception, Bethany had a positive experience at the spa, enjoying a pedicure with therapist Kylie. She praised the salon's atmosphere, cleanliness, and exceptional treatment, as well as the receptionist's helpfulness.
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